Suraj Bhandari
Boise,ID
Summary
IT Professional and Army Veteran with 6+ years of proven experience in network administration, server management and network engineering.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Network Administrator
Schweitzer Engineering Laboratories
Boise, ID
02.2022 - Current
- Diagnosed network issues using tools such as packet sniffers and protocol analyzers.
- Diagnosed, troubleshot and resolved hardware and system problems.
- Performed routine troubleshooting and network monitoring.
- Delivered high level of support and maintenance to hardware, software and applications to maximize performance and reduce bottlenecks.
- Gathered data pertaining to customer needs to identify, predict and evaluate system and network requirements.
- Planned, tested and supported high-availability infrastructures.
- Consulted users to determine areas in need of improvement.
- Created detailed documentation of all configurations, processes and procedures related to the network environment.
- Worked independently while coordinating project work and support functions with other team members.
- Researched new technology trends in order to recommend upgrades or changes in the existing infrastructure.
- Monitored system upgrades, patches and new configurations.
- Conducted routine maintenance tasks such as patching cables, replacing defective components or reconfiguring equipment.
- Oversaw VPNs to deliver secure virtual network access to remote users.
- Performed data backup operations on a regular basis to ensure the security of critical information.
- Configured and maintained routers, switches, firewalls, wireless networks and other network devices.
- Implemented security measures such as firewalls, encryption technologies and access control lists to protect data from unauthorized access.
- Installed software updates on servers, routers, firewalls, and other network devices.
- Effectively managed variety of mission-critical network tasks, which included vulnerability and application patching, data backups and network configurations.
- Provided smooth communications by configuring LAN technology, wireless access points and controllers.
Network Administrator
Jetson Specialty Marketing Inc.
Fleetwood, PA
01.2020 - 03.2022
- Worked closely with end users to solve problems related to hardware and software.
- Installed, configured, upgraded and troubleshot hardware components such as servers, PCs and printers.
- Ensured compliance with applicable laws regarding privacy protection of sensitive data.
- Installed security software to protect networks.
- Coordinated with third-party providers on installation projects or service agreements.
- Delivered software patches to network computers and performed regular data backups to for optimum security compliance.
- Strengthened networks and infrastructure during outage windows to prevent downtime for essential services.
- Managed employee access, security roles and permissions.
- Evaluated vendors' products in order to determine which ones best meet organizational needs.
- Provided technical support for local area networks, wide area networks and Internet connections.
- Monitored system performance to ensure availability of all services and systems to authorized users.
- Worked with cross-functional teams to achieve goals.
- Provided training sessions for end-users on how to use various software applications or hardware devices.
- Managed client network security through installation of firewalls and VPNs.
CBRN Specialist
United States Army
Gaithersburg, MD
08.2015 - 07.2021
- Trained personnel on the use of protective clothing and equipment used in a CBRN environment.
- Created detailed reports summarizing findings from field tests of CBRN systems or equipment.
- Identified potential threats from CBRN agents or hazardous materials.
- Ensured compliance with safety standards when dealing with hazardous materials.
- Developed operational plans for the decontamination of personnel and equipment affected by CBRN agents.
- Monitored CBRN equipment to ensure proper functioning.
- Conducted training to improve troops' abilities.
Network Systems Administrator
Schneider Electric
Columbia, MD
04.2017 - 12.2019
- Troubleshot complex network problems involving multiple subnets or networks.
- Monitored system upgrades, patches and new configurations.
- Uploaded, configured, and managed antivirus detection software and email applications.
- Set up user accounts, permissions and passwords according to organizational standards.
- Conducted routine maintenance on servers and systems, keeping networks fully operational.
- Provided real-time support to everyday users.
- Updated existing documentation as needed based on changes in technology or processes.
- Provided technical support to customers over the phone and in person.
- Provided guidance to junior technicians regarding best practices in IT support.
- Configured computers, laptops, printers, and other peripherals for users.
- Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
- Performed daily system monitoring of the networks and reported any irregularities or performance issues.
Education
Master of Science - Information System Technology
Wilmington University
New Castle, DE02-2016
Bachelor of Science - Computer Network Security
Wilmington University
New Castle, DE08-2012
Skills
- Computer Systems Installation
- System Upgrades
- Network Security Management
- Data Backups
- Technical Support
- Network Repairs and Maintenance
- IP Addressing and Subnetting
- Mobile Device Management
- VoIP Systems
- User Training
- Cisco CCNA Certification
Certification
- Cisco Certified Network Associate(CCNA)
- SCADA Cybersecurity(Wilmington University)
Timeline
Network Administrator
Schweitzer Engineering Laboratories
02.2022 - Current
Network Administrator
Jetson Specialty Marketing Inc.
01.2020 - 03.2022
Network Systems Administrator
Schneider Electric
04.2017 - 12.2019
CBRN Specialist
United States Army
08.2015 - 07.2021
Master of Science - Information System Technology
Wilmington University
Bachelor of Science - Computer Network Security
Wilmington University
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