Summary
Overview
Work History
Education
Skills
References
Timeline
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SURAJ SAMAROO

Rosedale,USA

Summary

Motivated professional with a strong work ethic and adaptability. Proven ability to excel in unsupervised environments while quickly mastering new skills. Recognized Client Service Associate with exceptional organizational capabilities and a talent for engaging diverse customer bases. Seeking a role that values dedication and hard work.

Overview

7
7
years of professional experience

Work History

Service Advisor

Kia Motors
Hempstead, NY
01.2025 - Current
  • Managed incoming calls from potential customers to provide quotes and service information.
  • Inspected vehicles to identify necessary repairs or maintenance services for customers.
  • Built strong customer relationships through exceptional service and support.
  • Explained product features and benefits to enhance customer understanding of services offered.
  • Ensured prompt and accurate handling of all customer inquiries, maintaining high satisfaction levels.

Driver

Uber And Lyft
Nassau, NY
10.2018 - Current
  • Transported clients from designated locations to various destinations with high efficiency.
  • Conducted routine truck maintenance, including fluid checks, filter replacements, and lubrication.
  • Adhered to all traffic laws and regulations while operating company vehicles.
  • Achieved high customer satisfaction scores through exceptional service delivery.

Supervisor of Operations

DocGo
New York, US
12.2021 - 06.2024
  • Provided training and guidance to team members on operational procedures and best practices.
  • Directed and supervised a team of 15 employees in daily operations.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.

Driver/Administrative Assistant

DocGo
New York, NY
01.2020 - 12.2021
  • Conducted pre-trip inspections, confirming load details and route information prior to departure.
  • Responded promptly to customer inquiries, effectively resolving complaints.
  • Operated various vehicle types safely across diverse weather conditions.
  • Greeted visitors professionally, addressing inquiries and directing them appropriately.

Porter

Bentley Long Island
Jericho, NY
07.2018 - 09.2018
  • Assisted in unloading merchandise from delivery trucks to ensure efficient inventory management.
  • Prepared work sites and organized necessary materials to support skilled workers effectively.
  • Maintained cleanliness of work area and tools for optimal safety and productivity.
  • Executed additional responsibilities as assigned by supervisor or manager.

Porter

Manhattan Motorcars
New York, NY
04.2018 - 07.2018
  • Drove vehicles to different areas of dealership to meet display standards.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
  • Performed regular inspections of floors, walls, ceilings, light fixtures for cleanliness standards.

Education

High School Diploma -

Hillcrest High School
Jamaica, NY
06.2014

Skills

  • Customer service and support
  • Conflict resolution strategies
  • Analytical thinking
  • Problem-solving abilities
  • Organizational skills
  • Sales and upselling techniques
  • Relationship management
  • Billing and invoicing

References

References available upon request.

Timeline

Service Advisor

Kia Motors
01.2025 - Current

Supervisor of Operations

DocGo
12.2021 - 06.2024

Driver/Administrative Assistant

DocGo
01.2020 - 12.2021

Driver

Uber And Lyft
10.2018 - Current

Porter

Bentley Long Island
07.2018 - 09.2018

Porter

Manhattan Motorcars
04.2018 - 07.2018

High School Diploma -

Hillcrest High School

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SURAJ SAMAROO