Awarded “Employee of the Month” for leadership and program development
Successfully taught clients to master a new skill in under one month
Managed and trained 10+ staff members
1 of only 2 staff to obtain a perfect PCP Audit report
Overview
6
6
years of professional experience
Work History
Certified Alcohol and Drug Counselor, CADC
Mcleod Center For Wellbeing
10.2023 - Current
Developed comprehensive treatment plans focusing on accurate diagnosis and treatment of problems.
Identified treatment goals based on individual diagnosis and history.
Conducted individual therapy sessions for outpatient clients.
Collaborated with multidisciplinary teams to coordinate comprehensive treatment plans, ensuring holistic care and addressing underlying mental health issues concurrent with substance use disorders..
Applied cognitive-behavioral techniques and motivational interviewing to empower clients, fostering resilience and achieving lasting sobriety outcomes.
Conducted thorough assessments to efficiently refer clients to vital community resources, improving access to necessary services and promoting ongoing care.
Maintained accurate documentation of client progress and interventions, achieving a monthly average of 98% compliance with state and agency standards
Intensive In-Home Qualified Professional
Gaston Adolescent Center
06.2023 - Current
Spearheaded intensive in-home therapeutic interventions for 6-10 clients monthly, achieving measurable progress in behavioral management and family dynamics.
Utilized evidence-based practices to facilitate 4 successful discharges, empowering families with effective coping strategies and support networks.
Delivered crisis intervention services to an average of 2] families per week, resolving emergent situations and preventing unnecessary hospitalizations or out-of-home placements.
Skillfully managed detailed monthly documentation of person-centered, treatment, and crisis prevention plans, ensuring regulatory compliance and optimizing communication among team members for enhanced client outcomes
Recovery Support Navigator
Spectrum Health Systems, Inc.
09.2020 - 01.2023
Managing a department of 200 enrolled patients, providing case management services to monitor clients’ progress towards goals and action steps.
Redesigned the program’s client handbook that is now used as part of client onboarding and provided to each new client.
Developed a client tracker spreadsheet that increased my productivity by 30% allowing me to maintain one of the highest caseloads in the program.
Completing intake assessments on all new clients ensuring that all associated documentation and progress notes are filed within required time frames utilizing the inmate tracking system(IMS) and Avatar.
Maintaining high standards of confidentiality of all client records and information.
Senior Residential Counselor
Walden Street School
11.2019 - 09.2020
Provided compassionate care during times of crisis or distress for both residents and their families, acting as a reliable source of guidance and support.
Improved resident satisfaction by providing consistent support and maintaining a safe living environment.
Reduced behavioral incidents by implementing effective behavior management strategies and individualized plans.
Pitched activities for students targeting their IEP’s, co-regulation, and independent living goals that produced 5 successful programs.
Taught life skills including but not limited to: home budgeting, weekly meal prep, grocery shopping, daily hygiene maintenance and conflict resolution.
Performed data entry and audited staff data to ensure data integrity.
Court Representative
Center For Alternative Sentencing And Employment
10.2018 - 01.2019
Administered screenings and assessment interviews, providing comprehensive explanations of pretrial supervision programs and delivering immediate recommendations for tailored case management services.
Managed crises effectively to uphold participant safety and well-being, mitigating risks and maintaining program integrity.
Maintained meticulous documentation in case record databases, tracking participant demographics, intake details, re-arrest incidents, and warrants with precision and timeliness.
Facilitated seamless collaboration with SRP staff across borough-based offices, ensuring accurate information exchange and participant compliance with supervision conditions.
Demonstrated adaptability in scheduling and coverage to maintain consistent SRP operations during court shifts, exhibiting resilience and flexibility in a fast-paced environment.
Education
Bachelor of Science - Psychology
Boston College
Chestnut Hill, MA
2014
Certified Alcohol And Drug Counselor, CADC
Charlotte, NC
2023
CPR, First Aid, AED Certification
Charlotte, NC
2023
Medication Administration Program
Boston, MA
2011
Skills
Develop and lead group/individual counseling services
Strong interpersonal skills including flexibility, persistence, and patience
Effective communication skills
Ability to plan and organize time and tasks, ability to maintain composure under stress
Knowledge of existing referral agencies and community resources
Posses a thorough knowledge of current behavioral health concepts, principles and methods of treatment
Regular, punctual and dependable attendance
Ability to function independently and problem solve
Timeline
Certified Alcohol and Drug Counselor, CADC
Mcleod Center For Wellbeing
10.2023 - Current
Intensive In-Home Qualified Professional
Gaston Adolescent Center
06.2023 - Current
Recovery Support Navigator
Spectrum Health Systems, Inc.
09.2020 - 01.2023
Senior Residential Counselor
Walden Street School
11.2019 - 09.2020
Court Representative
Center For Alternative Sentencing And Employment
10.2018 - 01.2019
Bachelor of Science - Psychology
Boston College
Certified Alcohol And Drug Counselor, CADC
CPR, First Aid, AED Certification
Medication Administration Program
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