Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Websites
Languages
Accomplishments
Timeline
Generic

Surbhi Vishwakarma

Denver,United States

Summary

Experienced, with strong organizational abilities, and expertise in the design, installation, testing, and maintenance of software and hardware systems. I am a quick learner of new technologies, and I am committed to utilizing my skills to further the mission of a company. Able to effectively self-manage during independent projects, as well as collaborate as part of a productive team.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Netdevops Engineer

Boost Mobile
Littleton, CO
01.2023 - Current
  • Managing, designing, and implementing DNS, DHCP, and IP management, along with other platforms such as AWS cloud, core component integration for networking, roaming, VOIP, VoWiFi, and visual voicemail to support cross-functional operations across various lines of business.
  • Implementation of DNS Traffic Control load balancing for roaming partners (AT&T and TMO)
  • Implementation of N26 with the core team for a smooth handover from the Boost network to roaming partners.
  • Successfully led and migrated the datacenter hardware and virtual Infoblox DHCP/DNS servers without disruption of services.
  • New build of a datacenter which required project planning, working with ACI team, preparing network CIQ, pre-provisioning csv templates, deploy VMs, and effective collaboration with offshore engineers for implementation/troubleshooting, ensuring smooth operations.
  • Contribution in filling gaps between automation and systems by developing Infoblox REST API for automation tasks.
  • Worked on building csv templates for DHCP/DNS services to support smooth data center build for high availability DHCP hardware, DHCP virtual, caching, forwarding, and authoritative DNS servers, which reduced time and improved productivity.
  • Creation of AWS CloudFormation Template for deploying Infoblox servers. Running AWS CICD pipeline to deploy EC2s and configure the Infoblox-AWS servers.
  • Successfully worked with multidisciplinary teams to achieve project objectives, by implementing/testing Fujitsu & Samsung RU for 2023, 2024 and 2025 software code version by configuring a combination of DHCP filter code to authenticate signed x.509v3 certificate.
  • Planned and executed the end-to-end migration of company credentials from Psono password vault to Keeper, ensuring data integrity and compliance requirements.
  • Upgraded Infoblox from 8.5.2 to 9.0.3 to 9.0.5 successfully with detailed planning, and testing by deploying new labs.
  • Support HW RMAs, troubleshooting different functionalities with various lines of business, audit/remediation on centralized data.
  • Migration out of 76 HW PEDC Infoblox servers to 12 virtual servers, which has long-term benefits by reducing the hassle of HW RMA, and has a direct link to cost-cutting for profitability.
  • SRv6 Infoblox Architecture, which will support scalability and business continuity.
  • DNS ACL updates as per IR21s for various countries.

Resident Engineer

Infoblox
Littleton, Colorado
05.2021 - 12.2022
  • Performing DDI Migration preparation which includes working on Initial Grid Configuration, provide appliance deployment procedures, assistance with base Grid configuration.
  • Worked on changing configuration for DNS, DHCP and authoritative IPAM data in Infoblox. Test/verify base Grid for functionality.
  • Deploying IB 2205 hardware and vNIOS based virtual servers on cloud, on-prem instances for running DDI services: AWS and VMware. This includes testing the services, BGP/BFD, resolving zones, and reporting.
  • Providing Infoblox REST API support for automation: network object provisioning, configuration, and utilization. Integrating Infoblox and AWS using cloudformation template for creating instances and deploying Infoblox servers through bastion host.
  • Deploying Network Insight: in which components are consolidator and 3 probes for discovering devices.
  • Implemented alerting and reporting server : Testing and implementing via Infoblox Ecosystem and Object change tracking through REST API for production grid.
  • Integration to external monitoring tools: setting up custom alerting on reporting server based on keyword/pattern matching, peering external syslog server to a custom reporting server which maintains DDI alerts & syslogs.
  • Day-to-day administrator of lab and production Grids: troubleshooting issues related to DHCP leases, DNS zone resolution, REST API support for automation, and CSV import/export of Grid data.

Network Engineer

First Republic Bank
San Francisco, California
07.2019 - 04.2021
  • Corporate Security Project: worked on the Razberi Technologies switches for secure video surveillance. Developed POC to get the switch provisioned and integrated with Piko cloud for surveillance of ATMs, corporate sites and data centers.
  • Troubleshoot and remediate network latency issues: Observed latency with O365 services (Skype, Microsoft Teams, Outlook) and performed RCA for remediation: Fixed routing of Microsoft DNS which was sending traffic to incorrect location.
  • Drove engineering efforts between FRB and Cisco to deploy 8540 and 9800 Wireless Controllers. This included device installation, configuration and migration of network traffic. Performed network-wide acceptance testing of device configuration and validated performance based on user feedback.
  • Network-wide upgrade of Cisco Any Connect and migration of Gemalto SSO access to Ping ID Federate for multi-factor authentication.
  • Cisco Catalyst 9300 switches: Build device golden configuration and push to 80 devices in production.
  • Oversaw wireless site surveys project: Collecting data points on access point ranges and finding dead spots on campus. Results were used to optimize AP install locations.
  • QoS Remediation Project: Helped collect QoS policies for optimization. Developed new classes and configurations to accommodate incoming applications. Pushed optimized configurations to FRB’s corporate sites and data centers.

Network Operation Engineer

The Walt Disney Company
Orlando, Florida
01.2019 - 06.2019
  • Team member of network engineering organization which oversaw OAM of 3000+ devices for Disney locations in Orlando, Burbank, Hong Kong, and Paris: theme parks, studios, and resorts.
  • Network administration of Cisco and Juniper devices. Monitoring via Wireshark, Ethereal and SolarWinds.
  • On-call operational support for troubleshooting outages, incident management and root-cause analysis.
  • Worked on F5 Load Balancers: Configuring VIPs, nodes and pools. Upgrade F5-LTM and SSL certificates.

Research Assistant - Electrical Engineering

Oklahoma State University
Stillwater, Oklahoma
01.2017 - 12.2018
  • IoT Project: Wrote Matlab and Python scrips to implement Trilateration for GPS localization. Project objective was to monitor livestock’s health via sensors and aggregate data using IoT network.
  • Master’s Thesis: Conducted research on 5G and UWB technologies by testing communication between UAV and wearable device. Testing was facilitated in indoor and outdoor environments. Collected measurements were used to generate path loss distributions based on environment.
  • Published and copyrighted thesis work on, “Ultra-Wideband Channel Measurement and Modeling for Unmanned Aerial Vehicle to Wearable device”
  • Installed and maintained network devices and services in the university research lab.
  • Researched and modeled LiFi technology in lab as part of wireless research team.

Summer Research Intern

National Aeronautics and Space Administration (NASA)
Orlando, Florida
05.2017 - 08.2017
  • Evaluated “quality factor” of rocket payload section to limit electromagnetic turbulence of payload during rocket’s take-off.
  • Built a small prototype of payload section for testing purposes using Raspberry Pi. Prototype was placed in anechoic and reverberation chambers for testing and collecting measurements.
  • Facilitated prototype testing by developing models using Labview and Matlab scripts.
  • Gave weekly presentations and updates on on-going research to Kennedy Space Center management.

Project Research Associate

Indian Institute Of Technology–Madras (IIT–Madras)
Madras, India
04.2015 - 06.2016
  • Gained hands-on experience of splicing, building 1550 nm and 1040 nm lasers with the feedback system and testing in the lab.
  • Provided desktop support for connectivity issues: logins, passwords, configurations.
  • Performed onsite data center support that includes monitoring of systems alarms, electrical power, server administration and network alerts.
  • Learned physical layer interfaces and cabling standards.

Education

Electrical and Computer Engineering (Thesis)

Oklahoma State University
Stillwater, Oklahoma
05.2018

Electronics and Communication Engineering

Vellore Institute of Technology
Vellore, India
05.2015

Skills

  • REST API development
  • Network troubleshooting
  • Project management
  • Load balancing
  • DHCP configuration
  • DNS management
  • IP address management
  • AWS cloud services
  • Data center migration
  • Cross-functional collaboration
  • Technical documentation
  • Incident management
  • Process optimization
  • Process improvement
  • System troubleshooting
  • Network configuration
  • Engineering documentation
  • Machine learning
  • System design

Certification

  • Infoblox Qualified NIOS DDI Operator (INO)

https://launchpad.education.infoblox.com/student/award/MbUUng8kYL5W5ukvD4THRVjY

Affiliations

  • Tableau , Date of Publication: 9 Dec 2017

https://public.tableau.com/app/profile/surbhi6177/viz/Thanksgiving_7/ThanksgivingWhatareyougratefulfor

  • IEEE , Date of Publication: 30 May 2019

https://ieeexplore.ieee.org/document/8726308

Languages

English
Professional
Hindi
Professional

Accomplishments

  • Student Award at Oklahoma State University

Timeline

Senior Netdevops Engineer

Boost Mobile
01.2023 - Current

Resident Engineer

Infoblox
05.2021 - 12.2022

Network Engineer

First Republic Bank
07.2019 - 04.2021

Network Operation Engineer

The Walt Disney Company
01.2019 - 06.2019

Summer Research Intern

National Aeronautics and Space Administration (NASA)
05.2017 - 08.2017

Research Assistant - Electrical Engineering

Oklahoma State University
01.2017 - 12.2018

Project Research Associate

Indian Institute Of Technology–Madras (IIT–Madras)
04.2015 - 06.2016

Electrical and Computer Engineering (Thesis)

Oklahoma State University

Electronics and Communication Engineering

Vellore Institute of Technology

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