Suree Cooper
Brentwood,TN
Summary
Dynamic professional with a proven track record in customer service and inventory management at Nature's Perfect Hemp. Recognized for enhancing sales through strategic analysis and relationship building, while effectively resolving customer issues. Adept at optimizing operational efficiency and driving profit margins through cost management and promotional strategies.
Overview
35
35
years of professional experience
Work History
OWNERSHIP
onlinetropicalfish.com
Brentwood, Tennessee
01.2024 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated equipment and machinery according to safety guidelines.
- Completed day-to-day duties accurately and efficiently.
OWNERSHIP
Nature's Perfect Hemp
Brentwood, Tennessee
06.2018 - Current
- Implemented strategies for efficient stock control and inventory management.
- Coordinated shipments between vendors, customers, warehouses, and retailers.
- Developed promotional materials, such as brochures and catalogs, for marketing campaigns.
- Organized product inventory to ensure timely delivery of products.
- Performed cost-benefit analysis for potential new products or services.
- Monitored competitor activities in order to maintain competitive advantage.
- Created and maintained relationships with vendors, customers, and distributors.
OWNERSHIP
Everything Weapons
Brentwood, Tennessee
01.2013 - 09.2017
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed inventory and supplies to ensure materials were available when needed.
- Maintained updated knowledge through continuing education and advanced training.
- Completed routine maintenance and repair.
- Exceeded customer satisfaction by finding creative solutions to problems.
Import Tropical Fish
The Cooper Fish Farm
Acedia, California
01.2005 - 06.2012
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Recognized by management for providing exceptional customer service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Assisted with customer requests and answered questions to improve satisfaction.
Thai Resturant Waitress
Chantra Thai Resturant
Hollywood , California
12.2001 - 12.2005
- Processed payments accurately using cash registers or POS systems.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Greeted customers and provided menus.
- Prepared checks accurately and processed payments promptly.
- Answered questions about menu items, ingredients, and pricing.
- Performed basic math calculations when computing bills for customers' meals.
- Served alcoholic beverages responsibly in accordance with state laws.
- Served food and beverages to patrons and confirmed complete orders.
- Explained menu items, describing ingredients and cooking methods upon request.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Cruise Attendant
Fred Olsen Cruise Line, CS Black Watch
01.1996 - 11.1996
- Greeted passengers as they boarded the cruise ship and provided assistance with luggage.
- Served food and beverages to passengers during meals, snacks and special events.
- Provided guests with information on onboard amenities, activities, services and entertainment options.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
Sales Representative
Mitsibishi Electric
Bangkok , Thailand
07.1993 - 06.1996
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
Hotel Room Attendant
Grand Hyatt Erawan Bangkok Thailand
Bangkok, Thailand
01.1991 - 06.1993
- Performed deep cleaning tasks such as shampooing carpets, scrubbing grout and polishing furniture.
- Disinfected surfaces using appropriate chemicals to ensure sanitary conditions are maintained at all times.
- Maintained cleanliness of work area throughout shift by adhering to health and safety standards.
- Stocked cart with supplies for the day's work according to established par levels.
- Supplied guests with requested items such as extra pillows, blankets, towels and toiletries.
Education
BBA - Mass Communication
RAMKHAMHAENG UNIVERSITY
BANGKOK THAILAND 01-1996
Skills
- Customer service
- Sales analysis
- Cost management
- Problem resolution
- Task prioritization
- Recordkeeping
- Leadership
- Active listening
- Product knowledge
- Relationship building
- Promotional strategies
- Inventory management
Timeline
OWNERSHIP
onlinetropicalfish.com
01.2024 - Current
OWNERSHIP
Nature's Perfect Hemp
06.2018 - Current
OWNERSHIP
Everything Weapons
01.2013 - 09.2017
Import Tropical Fish
The Cooper Fish Farm
01.2005 - 06.2012
Thai Resturant Waitress
Chantra Thai Resturant
12.2001 - 12.2005
Cruise Attendant
Fred Olsen Cruise Line, CS Black Watch
01.1996 - 11.1996
Sales Representative
Mitsibishi Electric
07.1993 - 06.1996
Hotel Room Attendant
Grand Hyatt Erawan Bangkok Thailand
01.1991 - 06.1993
BBA - Mass Communication
RAMKHAMHAENG UNIVERSITY
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