Surekha sawh
Bronx
Summary
Dedicated professional with expertise in customer service, adept at multitasking, and effective time management. Committed to enhancing customer satisfaction through positive interactions and memorable experiences. Proven ability to handle diverse customer needs efficiently and professionally. Also, a reliable mentor is prepared to take on a new role focused on developing emotional, social, and life skills. Strengths include communication, activity planning, and problem-solving. Well-versed in working with individuals of all ages.
Overview
1
1
year of professional experience
Work History
Attendant
NYBG
Bronx
01.2023 - 08.2023
- Maintained cleanliness, neatness, and organization of customer areas.
- Interacted positively with guests and coworkers to build professional relationships.
- Provided friendly reminders to customers about upcoming events or promotional offers.
- Understood and communicated facility rules and standards and monitored guest activities to verify compliance.
- Ensured that all customer service standards were met or exceeded during each shift.
- Provided accurate change and processed credit card transactions quickly and efficiently.
- Greeted customers, answered their questions, and provided them with assistance.
Mentor
Mercy Center Ministries
Bronx
09.2022 - 11.2022
- Acted as a role model, demonstrating professionalism, ethical behavior, and a positive attitude in all interactions.
- Encouraged open dialogue between mentor and mentee pairs to promote trust, respect and understanding of different perspectives.
- Observed students during classroom activities to evaluate students' performance, behavior, and social development.
- Monitored student performance and provided additional support when needed.
- Ensured that all safety protocols were followed during tutoring sessions.
Education
Some College (No Degree) - Athletic Training
St Thomas Aquinas College
SparkillSkills
- Customer service
- Mentoring
- Problem solving
- Multitasking
- Time management
- Cash handling
- Goal setting
- Self-motivation
- Guest services
Affiliations
- photographer
- Ambassador
Accomplishments
- Care and a heartwarming player
- MVP
- leadership
Timeline
Attendant
NYBG
01.2023 - 08.2023
Mentor
Mercy Center Ministries
09.2022 - 11.2022
Some College (No Degree) - Athletic Training
St Thomas Aquinas College
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