Suresh Tamang
Woodside,NY
Summary
food runner/busser/server with 5 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty. Reliable Cafe Worker serving customer needs in family environments. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual and approachable.
Overview
7
7
years of professional experience
Work History
Server Assistant
The Capital Grille
Manhattan, NY
03.2023 - 09.2023
- Greeted guests and answered any questions they had about the menu.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Checked in with customers throughout their meal to ensure satisfaction.
- Resolved customer complaints swiftly and professionally when needed.
- Restocked bar items such as napkins, straws, cups and glassware as necessary.
- Ensured that all utensils were sanitized properly before use.
- Followed health code standards while handling food and beverage items.
- Set up tables and chairs for parties and large groups.
Busser/Food Runner/Server
The Cornell Club New York
Manhattan, NY
07.2017 - 02.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted with bussing tables and cleaning up spills.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Bussed and reset tables in an orderly fashion.
Food Runner
Kajitsu
05.2016 - 05.2017
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Kept detailed knowledge of and followed all food safety guidelines.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Restocked food supplies in kitchen and organized storage areas.
- Greeted customers and provided outstanding customer service.
- Cultivated warm relationships with regular customers.
- Organized and replenished supplies at food stations to optimize team performance.
- Assisted wait staff with timely food delivery and guest requests.
- Assisted with bussing tables and cleaning up spills.
Education
No Degree - Hotel Management
Southwestern State College
Kathmandu NepalSkills
- Restocking Condiments
- Guest Satisfaction
- Professional Relationships
- Hospitality Management
- Table Bussing
- Time Management
- Table Setting Knowledge
- Safety Awareness
- Food Preparation and Safety
- Safe Work Practices
- Cleaning and Sanitizing
- Beverage Preparation
- Basic Math
Timeline
Server Assistant
The Capital Grille
03.2023 - 09.2023
Busser/Food Runner/Server
The Cornell Club New York
07.2017 - 02.2023
Food Runner
Kajitsu
05.2016 - 05.2017
No Degree - Hotel Management
Southwestern State College
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