Surinder Kumar
Edison,NJ
Summary
Accomplished Duck Creek Technical Architect with a proven track record at Chubb Insurance, specializing in Enterprise Architecture Design and excelling in client engagement. Spearheaded innovative solutions, enhancing customer satisfaction and team productivity. Expert in facilitating knowledge sharing and implementing infrastructure automation, significantly reducing technical debt without specifying numerical percentages. Offering blend of critical thinking and problem-solving abilities, eager to contribute to dynamic team environment. Brings aptitude for mastering complex technical concepts and applying them to real-world scenarios. Ready to use and develop analytical and design skills in [Desired Position] role.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Duck Creek Technical Architect/Tech Lead
Chubb Insurance
03.2020 - Current
- Collaborated with clients to determine project specifications and scope.
- Performed quality code review and removed technical debt and security vulnerabilities.
- Championed knowledge sharing within the team through regular presentations and workshops on emerging technologies, trends, and best practices.
- Created comprehensive documentation for system designs, ensuring clarity of purpose and facilitating seamless maintenance activities.
- Resolved complex technical issues by troubleshooting systems, analyzing root causes, and implementing effective fixes.
- Provided technical leadership to team members during system design.
- Collaborated with cross-functional teams to design and implement effective software solutions, resulting in increased customer satisfaction.
- Provided current best practices and third-party solution alternatives when necessary for functional design documentation.
- Conducted thorough code reviews to ensure optimal functionality, stability, and maintainability of software products.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
Manager Application Development
Duck Creek Technologies LLC
06.2019 - 03.2020
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Established team priorities, maintained schedules and monitored performance.
Technical Architect
Xceedance Inc
01.2016 - 06.2019
- Collaborated with clients to determine project specifications and scope.
- Resolved complex technical issues by troubleshooting systems, analyzing root causes, and implementing effective fixes.
- Provided technical leadership to team members during system design.
- Championed knowledge sharing within the team through regular presentations and workshops on emerging technologies, trends, and best practices.
- Collaborated with cross-functional teams to design and implement effective software solutions, resulting in increased customer satisfaction.
- Provided current best practices and third-party solution alternatives when necessary for functional design documentation.
- Participated in system development life cycle from requirements analysis through system implementation.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
Team Leader
Torus Insurance
12.2010 - 12.2015
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.
Lead Engineer
HCL Technologies
05.2008 - 09.2010
- Established best practices for documentation, ensuring consistency across all projects and making it easier for team members to collaborate effectively.
- Tested, evaluated, and fixed safety systems.
- Mentored junior engineers, contributing to their professional growth and overall team productivity.
- Assessed scope and requirements to assist with project design determinations.
Education
Master of Computer Applications - Computer Applications
Y.M.C.A College of Engineering
Faridabad, India07-2005
Bachelor of Computer Applications - Computer Applications Development
Kurukshetra University,Kurukshetra
Kurukshetra, India07-2002
Skills
- Enterprise Architecture Design
- Infrastructure Automation
- Communicating with clients
- Client Engagement
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] by introducing [Software] for [Type] tasks.
Certification
- [Name of Certification] [Issuing Organization] [Year Month]
- [Area of certification]
Languages
English
Full Professional
Timeline
Duck Creek Technical Architect/Tech Lead
Chubb Insurance
03.2020 - Current
Manager Application Development
Duck Creek Technologies LLC
06.2019 - 03.2020
Technical Architect
Xceedance Inc
01.2016 - 06.2019
Team Leader
Torus Insurance
12.2010 - 12.2015
Lead Engineer
HCL Technologies
05.2008 - 09.2010
Master of Computer Applications - Computer Applications
Y.M.C.A College of Engineering
Bachelor of Computer Applications - Computer Applications Development
Kurukshetra University,Kurukshetra
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