Proven leader in office administration with expertise in training, document management, and staff development. Committed to optimizing workflows and enhancing team performance to achieve operational excellence.
Work History
Lead Assistant / Interim Manager
6 Years 6 Months
SCCPSS | 02.2020 - Current
Led coordination of daily business operations, ensuring efficiency and smooth workflow.
Managed scheduling and resource allocation, optimizing support for multiple programs simultaneously.
Streamlined communication between departments, improving collaboration on projects and initiatives.
Implemented process improvements that reduced response times for inquiries and requests.
Developed training materials for onboarding new staff, enhancing team performance and knowledge retention.