Surledy Michel Valenzuela Lopez
1138. Washington Ave Bronx ,NY
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Patina Restaurant. Proven adaptability and resilience in fast-paced environments, excelling in cleanliness and hygiene standards. Skilled in cash handling and food safety, consistently enhancing customer satisfaction through exceptional service and effective communication.
Overview
2026
2026
years of professional experience
Work History
Restaurant Worker
Patina Restaurant
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in food preparation, ensuring adherence to safety and hygiene standards.
- Operated POS system efficiently to process customer orders accurately.
- Collaborated with kitchen staff to expedite meal delivery and enhance customer satisfaction.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
Inventario
Bardor
09.2024 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
Técnica De Uñas
Cuticle Nail Salon
02.2022 - 06.2024
- Assisted clients with nail care services, ensuring comfort and satisfaction.
- Learned and applied sanitation protocols to maintain a safe environment.
- Developed skills in various nail techniques, including manicures and pedicures.
- Familiarized with tools and equipment used in nail treatments for efficient service delivery.
- Provided support in maintaining inventory of nail products and supplies.
- Engaged in ongoing education to stay current with industry trends and techniques.
- Maintained clean workstations to promote hygiene standards throughout the salon.
- Collaborated with team members to enhance customer experience and service efficiency.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Established strong client relationships through exceptional customer service and communication skills.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Communicated effectively with management concerning important customer issues.
- Oversaw schedule to manage appointments of new and existing clients.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Kept tidy and organized area to comply with cleanliness standards.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Responded to customer requests and concerns about gel application and nail art designs.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
- Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Streamlined appointment scheduling process, reducing wait times for walk-in clients while maintaining punctuality for scheduled appointments.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
- Implemented creative marketing strategies to attract new customers to the salon during slow periods or seasonal promotions.
- Stayed abreast of latest trends in nail design and care, integrating new techniques into services offered.
- Enhanced salon revenue with introduction of upselling techniques for premium nail care products.
- Provided training to new nail technicians, ensuring consistent quality of service across team.
- Improved client retention with exceptional customer service and follow-up care advice.
- Provided high-quality manicure and pedicure services to maintain client loyalty.
- Fostered relaxing and welcoming atmosphere, contributing to overall positive client experiences.
- Implemented effective sterilization and disinfection practices, minimizing health risks for clients.
- Utilized wide range of nail care techniques to meet diverse client needs.
- Reduced product waste by monitoring and adjusting inventory orders based on demand.
- Streamlined appointment scheduling process, reducing wait times and enhancing customer experience.
- Delivered detailed nail art and design, elevating salon's reputation for creativity.
- Customized nail treatments to address individual client concerns, promoting nail health.
- Enhanced client satisfaction with meticulous attention to detail in nail art designs.
- Collaborated with team members to organize promotional events, attracting new clients.
- Educated clients on benefits of regular nail care, fostering loyalty and repeat business.
- Increased customer base by offering personalized nail care consultations.
- Conducted inventory management efficiently, ensuring availability of all necessary nail care supplies.
- Adapted quickly to new nail care technologies and products, offering clients cutting-edge services.
- Maintained clean and sanitized workstation, ensuring safe environment for clients.
- Offered expert advice on nail care maintenance between visits, enhancing customer satisfaction.
- Cleaned and sanitized tools and equipment before each client.
- Offered personalized services according to needs and preferences.
- Designed creative nail art designs and patterns.
- Inspected nails for signs of health-related issues or fungus and made recommendations accordingly.
- Collaborated with other members of salon staff to provide amazing client experience.
- Performed detailed trimming, filing and other nail services.
- Kept client's nails in great condition and offered advice on maintaining manicures.
- Grew repeat client base through effective marketing and customer service.
- Followed proper safety and sanitation guidelines while performing nail services.
- Practiced highest standards of sanitation and sterilization of salon equipment.
- Assisted customers in selecting and applying appropriate nail colors.
- Treated, prepared, and maintained clients' nails on both hands and feet.
- Educated clients on proper use of salon products.
- Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
- Executed pedicures and manicures using professional quality products and tools.
- Administered polishes, creams and cuticle oils.
- Provided clients with advice and education on best nail care practices.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
Education
High School Diploma -
Cristal Colon
Skills
Cleanliness and hygiene
Timeline
Inventario
Bardor
09.2024 - 07.2025
Técnica De Uñas
Cuticle Nail Salon
02.2022 - 06.2024
Restaurant Worker
Patina Restaurant
High School Diploma -
Cristal Colon