Microsoft outlook, excel, smart cargo, cargo wise
Surujnie Tina Ramkissoon
Queens,NY
Summary
Highly motivated and skilled professional with eight years of experience in logistics and freight forwarding. I am eager to work with a strong team where I can collaborate to share my expertise and experiences to bring success and growth.
Overview
9
9
years of professional experience
Work History
Air & Ocean Export Coordinator
Kesco Logistics
02.2023 - Current
- A-Z operation for both air & ocean export procedures, documentation processes, quotation,arrange pick ups, updates and follow up to clients and overseas agents.
- Provided exceptional customer support throughout the entire shipping process by addressing inquiries promptly and effectively resolving any concerns or issues that arose during transit periods.
- Coordinated shipments, determining timely transport of goods from point of origin to final destination.
- Negotiated with carriers to secure best possible rates for clients and control costs.
- Comply with TSA rules and regulation
Air & Ocean Export Coordinator
Apex Logistics
02.2018 - 02.2023
- Managed complex shipments from A-Z, quoting, prepare export documentation, pick ups, ensuring timely delivery and customer satisfaction with attention to detail and proactive communication.
- Ensured compliance with all relevant TSA regulations and industry standards, minimizing risk of penalties or delays in shipment processing.
- Worked closely with key account managers and contributed to revenue growth with a focus on expanding existing client relationships.
- Assisted with problem resolution and dispute management relating to export activities
Air Export Coordinator
Speedmark Transportation Inc
12.2016 - 02.2018
- Managed a high volume of export orders, prioritizing tasks effectively to meet tight deadlines.
- Minimized shipment delays by proactively identifying potential issues and addressing them promptly.
- Determined most valuable and cost-effective routes for shipments, overseeing transit time, price and safety.
- Negotiated with carriers to secure best possible rates for clients and control costs.
- Prepare export documentation, follow ups with client inquiries, update to clients on their cargo status, and billing
- Ensure all exports are in compliance with TSA rules and regulations
Air Export Customer Representative
DSV Air & Sea
02.2015 - 11.2016
- Assisted with key accounts, such as quoting, coordinate pick up, bookings, prepare export documentation, billing, nd follow up with destination office, keep the client updated.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Managed a high volume of emails
Education
BBA - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2021
High School Diploma -
John Adams High School
Ozone Park, NY09.2002
Skills
- Incoterms Knowledge
- Team Leadership
- Organizational Skills
- Microsoft Office Proficiency
- Dangerous Goods Handling
- Known shipper managements (KSMS)
Software
Languages
English
Timeline
Air & Ocean Export Coordinator
Kesco Logistics
02.2023 - Current
Air & Ocean Export Coordinator
Apex Logistics
02.2018 - 02.2023
Air Export Coordinator
Speedmark Transportation Inc
12.2016 - 02.2018
Air Export Customer Representative
DSV Air & Sea
02.2015 - 11.2016
BBA - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
High School Diploma -
John Adams High School
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