Susan Abrams
Summerville,SC
Summary
Results-driven Quality Technician at VTL Precision with expertise in root cause analysis and KPI development. Proven track record in implementing continuous improvement initiatives that reduced scrap and enhanced quality. Strong communicator and team trainer, dedicated to maintaining safety compliance and fostering a culture of excellence in quality assurance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Quality Technician
VTL Precision
Goose Creek, South Carolina
08.2024 - Current
- Conducted thorough analyses of production defects to identify root causes and corrective actions.
- Aided Quality Engineers in data collection for fault elimination using 5 Why and Fishbone diagrams.
- Implemented improvements to reduce scrap, enhance quality, and decrease costs efficiently.
- Assisted in developing multi-skilled teams through comprehensive training programs.
- Maintained all health, safety, and environmental standards with proactive improvements.
- Communicated key shift information during handovers for seamless operational continuity.
- Adhered to 5S methodology to ensure optimal housekeeping and safety practices.
- Monitored production parts and administered gauge calibration databases.
- Developed KPI metrics to measure performance against established goals.
Quality Inspector/Assembler
VTL Precision
Goose Creek, SC
05.2023 - 08.2024
- Verified all parts for accuracy using proper gages.
- Inspected components for abnormalities to ensure quality standards.
- Washed and packed parts for shipping, maintaining cleanliness.
- Trained new inspectors on quality standards and procedures.
- Implemented improvements in inspection techniques for enhanced efficiency.
- Ensured that all safety procedures were followed while inspecting materials or products.
- Assembled and prepared parts for timely shipment.
- Escalated abnormalities to lead technician or management for resolution.
- Recorded daily production totals and scrap amounts for tracking.
- Collaborated with lead technician, management, and shipping departments to fulfill weekly order schedules.
- Strived to achieve daily production goals to ensure on-time shipments.
- Operate within standard operating procedures, control plans, and work instructions.
RN Staff Nurse
SC DDSN
Summerville, SC
12.2018 - 01.2021
- Under general supervision, provides care to individuals in designated units with responsibility maintaining the nursing needs.
- In charge of medication and charts.
- Records progress notes on each individual.
- Actively participates in the total habilitation program of each individual.
- Functions as the Health Care Coordinator of assigned unit, with responsibilities outlined in the immunizations, and orders written by authorized personnel.
- Maintains accurate records.
- Participates in the individual's single plan and functions as the Health Care Program of each individual is properly formulated, implemented and documented.
- Assesses individual's status and reports findings to nurse manager.
- Provides health education to staff, individuals and others.
- Inventories and orders medical supplies, assist with annual physical examinations, monitors the provision of a safe and clean environment, and performs other related duties.
RN Staff Nurse
White Oak Manor of Charleston
Charleston, SC
08.2017 - 09.2018
- Provided consistent and above standard care to patients while functioning as part of a technical team of doctors, nurses, therapists and CNAs.
- Demonstrated proficiency in phlebotomy, medical charting, dietary monitoring, and attention patient emotional wellbeing.
- Proficiently and accurately demonstrated pharmacological knowledge and skill by dispensing appropriate prescription medication and injections.
RN
Davita
Charleston, SC
12.2016 - 07.2017
- Assessment and management of dialysis patients pre and post treatment.
- Provide above standard patient care by monitoring patient comfort level and vital signs.
- Manage intra cardiac catheters, IV fistulas and grafts.
- Administer prescribed medications at appropriate intervals.
- Maintain accurate and thorough medical records and act as liaison between attending physician and patient.
RN
Medical University of South Carolina
, SC
03.2016 - 07.2016
- Compassionate management of dialysis patients while competently administering and monitoring treatment.
- Provided above standard care by monitoring patient comfort level and vital signs.
- Administered blood products to dialysis patients.
- Worked with critical care dialysis patients in ICU unit by administering appropriate treatments and medications at specific intervals.
- Maintained accurate and thorough medical records and served as direct contact for patient and doctor communications.
RN
Fresenius Medical Care
Moncks Corner, SC
01.2015 - 12.2015
- Assessment and management of dialysis patients pre and post treatment.
- Provide above standard patient care by monitoring patient comfort level and vital signs.
- Manage intra cardiac catheters, IV fistulas and grafts.
- Administer prescribed medications at appropriate intervals.
- Maintain accurate and thorough medical records and act as liaison between attending physician and patient.
RN
Oakbrook Health and Rehabilitation
09.2014 - 01.2015
- Provided consistent and above standard care to patients while functioning as part of a technical team of doctors, nurses, therapists and CNAs.
- Demonstrated proficiency in phlebotomy, medical charting, dietary monitoring, and attention patient emotional wellbeing.
- Proficiently and accurately demonstrated pharmacological knowledge and skill by dispensing appropriate prescription medication and injections.
Emergency Room Technician
Summerville Medical Center
Summerville, SC
04.2014 - 09.2014
- Provided exceptional patient service by efficiently monitoring and answering multi line phone system.
- Coordinated physician to physician phone calls in an accurate and timely manner.
- Coordinated smooth patient transfers from ER to surrounding hospitals and universities.
- Proficiently demonstrated ability to start intravenous catheter placement and monitoring, collected appropriate samples for laboratory testing, and monitored and recorded patient vital signs.
Bookkeeper
Jennings Concrete Contractors
06.2004 - 08.2013
- Demonstrated exceptional customer service ability utilizing multi line telephone system.
- Prepared and converted estimates to job proposals and provided to potential clientele in a timely manner.
- Managed A/R and A/P, accurately maintained bookkeeping records, and payroll administration.
- Responsible for reconciliation of petty cash, ordering supplies and timely shipping of purchase orders.
Education
Associates in Science - Nursing
Trident Technical College
North Charleston, SCSkills
- Supervising experience
- Data collection and analysis
- KPI development and monitoring
- Quality control and assurance
- Inspection techniques and methods
- Gauge calibration and maintenance
- Root cause analysis and resolution
- Production monitoring and oversight
- Continuous improvement initiatives
- Safety compliance and regulations
- Team training and development
- Communication skills and strategies
- Time management and prioritization
- Attention to detail and accuracy
- Problem solving and troubleshooting
- Collaboration skills and teamwork
- Production logging and documentation
- Final inspection processes
- Measurement techniques and tools
- Quality reporting and metrics
- Calibration procedures and standards
- Corrective actions implementation
- Quality training programs
- Visual inspection techniques
- Internal audits and assessments
- Quality management systems
- ISO standards
Certification
- BLS
- RN, 04/01/22, SC
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Quality Technician
VTL Precision
08.2024 - Current
Quality Inspector/Assembler
VTL Precision
05.2023 - 08.2024
RN Staff Nurse
SC DDSN
12.2018 - 01.2021
RN Staff Nurse
White Oak Manor of Charleston
08.2017 - 09.2018
RN
Davita
12.2016 - 07.2017
RN
Medical University of South Carolina
03.2016 - 07.2016
RN
Fresenius Medical Care
01.2015 - 12.2015
RN
Oakbrook Health and Rehabilitation
09.2014 - 01.2015
Emergency Room Technician
Summerville Medical Center
04.2014 - 09.2014
Bookkeeper
Jennings Concrete Contractors
06.2004 - 08.2013
Associates in Science - Nursing
Trident Technical College