Susan ADAMS
Keystone Heights,FL
Summary
Dynamic Chief of Staff at the Department of Defense with a proven track record in strategic planning and operational efficiency. Leveraged integrity-driven leadership to enhance team communication and foster collaboration, resulting in improved project outcomes. Skilled in optimizing workflows and mentoring staff, ensuring seamless execution of high-priority initiatives.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
38
38
years of professional experience
Work History
Chief of Staff
Department of Defense
Fort George G Meade, MD
08.1987 - 07.2025
- Supported executive team in daily operations and strategic planning initiatives.
- Assisted in coordinating internal communications and project timelines across departments.
- Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
- Managed cross-functional teams to ensure smooth collaboration and completion of high-priority projects.
- Optimized organizational structures, leading to increased efficiency and better resource allocation.
- Oversaw change management initiatives, minimizing disruption while maximizing positive outcomes during periods of transition.
- Mentored and developed junior staff members; fostering a culture of continuous learning and collaboration within the organization.
- Managed business operations while overseeing contractors and consultants to verify on-time completion of key deliverables.
Education
Computer And Information Sciences
Anne Arundel Community College
Arnold, MDHigh School Diploma -
Northeast High School
Pasadena06-1987
Skills
- Worked leadership on multiple levels to develop plans for recruiting qualified employees to work important projects to enhance the mission of the office
- Enhanced team communication strategies
- Ensured staff members were well versed in all areas of responsibility, not just their specific roles Allowing for seamless collaboration and continuing coverage Reducing down time and increasing customer satisfaction
- Integrity-driven leadership
Timeline
Chief of Staff
Department of Defense
08.1987 - 07.2025
Computer And Information Sciences
Anne Arundel Community College
High School Diploma -
Northeast High School