Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
Generic

Susan Antrican

Clinton,TN

Summary

With over 15 years of experience, including multiple roles at Club 4 Fitness, I excel in fostering member loyalty and enhancing fitness programs through expert group and individual instruction. Proficiency in social media and video editing, coupled with unparalleled motivational skills, has significantly boosted gym attendance and member satisfaction.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Small Group Lead

Club 4 Fitness
07.2023 - Current

Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.

  • Developed strong member relationships with caring and collaborative approach.
  • Instructed on proper use of equipment for safety of all members.
  • Facilitated ongoing communication between coaches, staff, and management to maintain cohesive team environment focused on delivering quality service.
  • Progressed/Regressed workouts according to fitness levels and medical considerations.
  • Demonstrated proper form and technique to prevent injury.
  • Promoted fitness classes to boost gym attendance.
  • Set up and broke down equipment before and after classes.
  • Developed strong relationships with clients, fostering trust and loyalty in their fitness journeys.
  • Maintained a clean and organized training environment, ensuring optimal conditions for member workouts.
  • Delivered high-quality small group training classes, ensuring a safe and enjoyable experience for all participants.
  • Drafted monthly Schedules to maximize classes for members on key dates and times.
  • Executed multiple special events written specifically for Club 360.
  • Planned out and created social media content to promote our classes and highlight member accomplishments.
  • Planned out and created social media content to promote our classes and highlight member accomplishments.
  • Currently the Small Group Lead at Both Knoxville Club 4 Locations.

Group Fitness Manager

Club 4 Fitness
09.2021 - Current
  • Fostered a positive workout environment by addressing member concerns promptly and professionally.
  • Developed strong relationships with members through active listening skills and personalized attention, enhancing member loyalty.
  • Recruited highly skilled instructors to expand program offerings, attracting a more diverse clientele.
  • Organized staff meetings for ongoing communication about policy updates or best practices related to group fitness programming.
  • Managed a team of fitness instructors, resulting in increased class attendance and member satisfaction.
  • Mentored new instructors in teaching methods, fostering their growth within the organization over time.
  • Conducted regular safety audits of equipment and facilities, ensuring participant well-being during classes.
  • Partnered with local businesses to organize special events, increasing brand exposure and strengthening community ties.
  • Tracked key performance metrics to evaluate program success, making data-driven decisions for improvements as needed.
  • Enhanced the overall group fitness experience by continuously evaluating and refining class offerings and schedules.
  • Maintained current knowledge of industry trends by attending relevant conferences and workshops, applying new ideas to enhance the overall group fitness experience for members.
  • Managed budgetary needs for the group fitness department, optimizing resource allocation for maximum impact on member satisfaction.
  • Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
  • Demonstrated strong knowledge of all fitness equipment and explained to members how to properly use each machine.
  • Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
  • Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
  • Monitored and evaluated program performance to determine value and quality.
  • Demonstrated safe and correct forms for each exercise and piece of equipment.
  • Developed strong relationships with members through active listening skills and personalized attention, enhancing client loyalty.
  • Ensured instructor quality through regular performance evaluations and targeted professional development opportunities.
  • Les Mills certified Instructor for just over 15 years. Holding Advanced certifications in Les Mills Body Pump, Body Combat and RPM. I also hold Les Mills certifications in Body Balance, Core, Sprint, The Trip, Shapes, Functional Strength, and Pilates. Outside of Les Mills, I also hold certifications in Strong Nation, My Ride, Real Rider, and Spin.
  • I do my own social media posting for 2 locations and 4 departments.
  • I was a certified Personal Trainer for 3 years at National Fitness Center. I have since let my certification expire, but am willing to do a new one.
  • I have successfully planned and hosted multiple events over my years with Club 4 Fitness and our Group Fitness programs.
  • Currently the Group Fitness Manager at 2 locations in Knoxville, TN.

Personal Trainer

National Fitness Center
10.2018 - 08.2021
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
  • Fostered a positive workout environment with upbeat energy and professional demeanor.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Developed customized fitness plans for wide range of clients to expand services.
  • Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
  • Collaborated with other fitness professionals to design effective cross-training programs.
  • Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
  • Maintained up-to-date knowledge of fitness trends and certifications to provide clients with cutting-edge training techniques.
  • Led recovery and flexibility sessions to reduce risk of injury and improve overall physical wellness.
  • Cultivated strong relationships with clients, resulting in high rate of referrals and new business.
  • Analyzed client feedback to continuously improve training programs and client satisfaction.
  • Conducted regular follow-up with clients to track progress and adjust fitness plans as needed.

Group Fitness Instructor

National Fitness Center
03.2009 - 08.2021
  • Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
  • Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
  • Received consistently positive feedback from participants regarding class structure, content, and delivery style.
  • Encouraged and motivated participants to persevere through challenges to achieve new goals.
  • Led high-energy group fitness sessions to promote health and wellness among participants.
  • Increased community awareness of fitness classes through effective social media marketing strategies.
  • Promoted safe and inclusive environment for club clients and members.
  • Used music to motivate and energize classes.
  • Promoted fitness classes to boost gym attendance.
  • I have been a certified Les Mills Group Fitness Instructor for 15 years. I am an Advanced Instructor in Les Mills Body Pump, Body Combat, and RPM. I am also certified in Les Mills Body Balance, Core, Sprint, The Trip, Shapes, Functional Strength, and Pilates. I also hold a certification in Strong Nation, and 2 outside cycle certifications.

Group Fitness Instructor

Golds Gym
03.2015 - 10.2018
  • Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
  • Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
  • Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
  • Continuously updated personal knowledge of industry trends and best practices, ensuring the provision of cutting-edge instruction techniques.
  • Used music to motivate and energize classes.
  • Demonstrated proper form and technique to prevent injury.
  • Set up and broke down equipment before and after classes.
  • Encouraged participants to stay motivated and reach fitness goals.
  • Promoted fitness classes to boost gym attendance.
  • I have been a certified Les Mills Group Fitness Instructor for over 15 years. I hold advanced certifications in Les Mills Body Pump, Body Combat, and RPM. I also hold Les Mills Certifications in Body Balance, Les Mills Core, Sprint, Functional Strength, Shapes, Pilates, and The Trip, as well as Strong Nation, My Ride, and Spin certifications.

Skills

  • Verbal and written communication
  • Relationship building
  • Continuous improvement
  • Schedule coordination
  • Issue resolution
  • Motivational skills
  • Group and individual instruction
  • Microsoft Programs-Word, Excel, Outlook, Teams
  • Paycom
  • ABC
  • Birdeye
  • Social Media and Video editing

Accomplishments

  • Supervised team of 23 staff members.
  • Achieved increased class attendance through effectively recruiting quality instructors.
  • Received Group Fitness Manager of the Quarter for All Club 4 Locations
  • Raised thousands of dollars for the Alzheimer's Association by working with countless business and orginizations.

Certification

  • Advanced Les Mills Instructor in Body Pump, Body Combat, and RPM
  • Les Mills Instructor for Body Balance, Core, Sprint, The Trip, Shapes, Functional Strength, and Pilates.
  • Strong Nation Certification
  • Multiple outside cycle certifications including My Ride, Real Rider, and Spin

Timeline

Small Group Lead

Club 4 Fitness
07.2023 - Current

Group Fitness Manager

Club 4 Fitness
09.2021 - Current

Personal Trainer

National Fitness Center
10.2018 - 08.2021

Group Fitness Instructor

Golds Gym
03.2015 - 10.2018

Group Fitness Instructor

National Fitness Center
03.2009 - 08.2021
  • Advanced Les Mills Instructor in Body Pump, Body Combat, and RPM
  • Les Mills Instructor for Body Balance, Core, Sprint, The Trip, Shapes, Functional Strength, and Pilates.
  • Strong Nation Certification
  • Multiple outside cycle certifications including My Ride, Real Rider, and Spin
Susan Antrican