Susan Arocha
Alamo City Barber College
San Antonio,TX
2027
years of professional experience
Dynamic educator with extensive experience at Alamo City Barber College, adept at enhancing student performance through innovative teaching techniques and effective client consultation. Proven expertise in sanitation standards and mentoring, fostering a professional learning environment that prepares students for successful careers in cosmetology and esthetics.
Work History
Barber Instructor
8 Years 7 Months- Instructed students on haircutting, shaving, and styling techniques using hands-on demonstrations.
- Evaluated student progress and provided corrective feedback on technical and professional skills.
- Prepared lesson plans covering barbering theory, practical application, and state board exam topics.
- Reinforced sanitation, disinfection, and safety procedures to maintain compliant learning environment.
- Monitored classroom activities to ensure orderly instruction and consistent skill development.
- Coached students on client consultation, grooming standards, and shop etiquette.
- Documented attendance, performance, and training records to support instruction planning.
- Ensured a safe learning environment by strictly adhering to health regulations regarding sanitation procedures when demonstrating barbering techniques.
- Implemented creative teaching methods tailored to individual student needs, fostering a positive and inclusive learning environment.
- Promoted a culture of professionalism among students by modeling appropriate behavior within the educational setting as well as during off-campus events or internships at partner salons.
Esthetician and Cosmetology Instructor
6 Years 11 Months- Provided classroom and hands-on instruction in cosmetology and esthetician theory and practical techniques
- Educated students on sanitation, safety, client consultation, and professional practices
- Supervised practical services while maintaining a safe and professional salon environment
- Mentored students and helped prepare them for professional careers
- Developed strong communication, leadership, organization, and teaching skills
Esthetician and Cosmetology Instructor
2 Years- Provided professional esthetics services based on individual clients needs
- Maintained a clean, sanitary, and professional treatment environment
- Educated clients and students regarding sanitation, safety, personal care, and professional standards
- Built positive client relationships through personalized service and attentive customer care
- Instructed students in cosmetology and esthetician theory and practical techniques
Stylist
2 Years 1 Month- Consulted clients to assess hair goals, texture, and maintenance needs
- Created personalized cut, color, and styling services aligned with client preferences
- Recommended retail products and home-care routines to support hair health
- Maintained sanitation standards for tools, stations, and salon equipment
- Resolved client concerns with tailored adjustments and professional follow-up
Assistant Manager
- Supervised daily store operations, ensuring consistent customer service and sales floor execution.
- Trained associates on merchandising standards, product knowledge, and service expectations.
- Coordinated opening and closing procedures, balancing cash drawers and securing store assets.
- Monitored inventory levels, processed replenishment, and supported accurate stock organization.
Aviation Ordinance
8 Years- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
Education
Massage Therapist - Massage Therapy
- Trained in Swedish Massage, Deep Tissue Massage, Cupping, Red Light Therapy, Scraping, Prenatal Massage, and Assisted Stretching Techniques
- Practice with safety and sanitation precautions
- Trained on Rebooking and client recommendations
- Recommendations with additional services
- Client consultation and recommending additional therapeutic services
- Barber
- Client consultations
- Practice of Safety and Sanitation
- Recommendations of services
- Rebooking and product knowledge
- Men’s grooming services (haircutting and shaving)
- Cosmetology/Instructor
- Client consultation
- Rebooking and service recommendations
- Safety and Sanitation
- Women’s hairstyling, haircutting, chemical services, facials, waxing, manicures, pedicures
- Building client trust
Skills
Client consultation
Professional ethics
Sanitation standards
Teaching techniques
Continuing education
Mentoring experience
State regulations
Sanitation procedures
Sanitation maintenance
Marketing techniques
Board examination preparation
Teamwork and collaboration
Time management
Attention to detail
Problem-solving abilities
Effective communication
Timeline
Barber Instructor
Alamo City Barber College
03.2018 - CurrentRead More
Esthetician and Cosmetology Instructor
Paul Mitchell The School
04.2011 - 03.2018Read More
Esthetician and Cosmetology Instructor
Tri-state Cosmetology Institute
03.2009 - 03.2011Read More
Stylist
Mane Trends Salon
02.2007 - 03.2009Read More
Aviation Ordinance
U.S. Navy Active Duty
01.1995 - 01.2003Read More
Assistant Manager
Pier 1 Imports
2005 - 2007Read More
Academy For Massage
Massage Therapist from Massage Therapy
Read More
Alamo City Barber College
from Barber
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Coastal Bend College
from Cosmetology/Instructor
Read More