Susan Bagley
Salem,OH
Summary
Dependable and energetic lead supply technician displaying high degree of attention to detail and accuracy. Embraces challenges and changes with creative thinking and perseverance. Team player with a positive attitude and outlook, but can work with minimal to no supervision. Self motivated and learns quickly.
Overview
35
35
years of professional experience
Work History
Supply Chain Technician
Mercy Health Hospital
Boardman, Ohio
08.2014 - Current
- Coordinated with warehouse personnel to ensure accurate storage of inventory items.
- Identified areas for improvement within the supply chain network resulting in increased efficiency.
- Reorganized warehouse, optimizing space and increasing productivity among staff members.
- Loaded, unloaded and transported materials to designated locations.
- Determined stock levels needed for non-recurring, specialized items based on usage, inventory and projected depletion.
- Monitored expiration dates, rotating stock to limit outdated product and removed outdated items from use.
- Monitored inventory levels, identified discrepancies, and adjusted accordingly.
- Maintained well-organized and clean stock areas to maximize productivity.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Processed outbound shipments, including packing and labeling products for delivery.
- Loaded and unloaded trucks with pallet jacks or forklifts as needed.
- Monitored inventory levels and re-ordered supplies when necessary.
- Maintained a clean work area by sweeping, dusting, mopping.
- Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Processed returns efficiently according to company policies and procedures.
Secretary
Vac Filter Inc
Alliance, Ohio
02.1993 - 12.2022
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Accepted and completed cash, check and credit card payments and processed accordingly
- Worked closely with auditors during year-end audits to provide necessary documentation.
- Reconciled bank accounts on a regular basis.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Reviewed customer accounts to ensure accuracy of billing information and payment terms.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Processed outbound shipments, including packing and labeling products for delivery.
- Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Answered incoming calls from customers and provided excellent customer service.
- Maintained a professional attitude when dealing with difficult callers.
- Developed relationships with existing clients through regular follow-up calls.
- Processed daily invoices for payment, verifying accuracy of billing information prior to submission.
- Monitored inventory levels, placing replenishment orders when necessary to maintain stock levels.
- Informed customers by mail or telephone of unit prices, shipping dates and anticipated delays.
Office Manager
Bagley Inc
Alliance , OH
01.1990 - 05.2006
- Supervised staff members, organized schedules and delegated tasks.
- Processed payroll for 20+ employees in a timely manner.
- Maintained and updated employee records, including salaries, deductions, garnishments, and bonuses.
- Prepared reports related to payroll activities such as taxes, benefits, vacation accruals.
- Assisted with quarterly and year-end tax filing processes including W2s and 1099s.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Assisted in the preparation of tax returns by gathering necessary information from clients and maintaining organized files with documents related to taxes.
- Coordinated with external auditors during the annual audit process by providing requested documents and responding to inquiries in a timely manner.
- Calculated and prepared checks for utilities, taxes and other payments.
- Monitored and updated job costing system with changes in labor, material, overhead costs.
- Analyzed actual costs versus estimates for projects to identify areas of improvement.
- Reviewed and verified project cost data to ensure accuracy.
Education
High School Diploma -
West Branch High School
Beloit, OH06-1989
Skills
- Supply Chain Optimization
- Documentation Management
- Stock control
- Transportation/Shipping Management
- Shipping and receiving
Timeline
Supply Chain Technician
Mercy Health Hospital
08.2014 - Current
Secretary
Vac Filter Inc
02.1993 - 12.2022
Office Manager
Bagley Inc
01.1990 - 05.2006
High School Diploma -
West Branch High School