Susan Barnes
Kearney,MO
Overview
17
17
years of professional experience
1
1
Certification
Work History
Community Service Aid
Clay County Children's Division
10.2023 - Current
- Supervising parent/child visits
- Transporting children to and from office for visits, therapies or school
- Documenting how the visits with parents go
Job Coach
Fulfillment House
06.2023 - 11.2023
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges
Security
Job Corps
08.2023 - 10.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Checked and verified photo identification prior to granting facility access
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Reported suspicious activities and persons to law enforcement
Security
North Kansas City Hospital
03.2022 - 06.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Responding to unruly patients and visitors and using De-escalation skills
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
- Acted quickly during emergency situations to reduce opportunity for damage and injury
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
Dispatcher
Clay County Sheriff's Department
12.2021 - 03.2022
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments
- Assessed emergency requests and made quick judgment calls to determine appropriate action
- Routed calls to police, fire, and ambulance service to meet individual call needs
Dispatcher
Pleasant Valley Police Department
06.2021 - 03.2022
- Assessed emergency requests and made quick judgment calls to determine appropriate action
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Routed calls to police, fire, and ambulance service to meet individual call needs
Youth Specialist
Clay County Juvenile
08.2020 - 03.2022
- Maintained safety and security of youth under care.
- Facilitated group sessions and provided one-on-one support.
- Applied crisis intervention methods to de-escalate potentially
- Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
- Planned and executed activities to promote skill and talent development
- Maintained documentation and records of training activities and group events
Youth Specialist
Division of Youth Services
07.2019 - 07.2020
- Maintained safety and security of youth under care.
- Facilitated group sessions and provided one-on-one support.
- Planned and executed activities to promote skill and talent development.
- Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
- Maintained documentation and records of training activities and group events.
- Participated in interdisciplinary team meetings to coordinate care for clients.
Control Center Operator
Clay County Sheriff's Department
03.2017 - 07.2019
- Maintaining the safety of Deputies and Detention Officers in day rooms
- Maintaining the safety of inmates
- Monitoring electronic doors
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
Youth Specialist
Division of Youth Services
12.2016 - 03.2017
- Maintained safety and security of youth under care.
- Facilitated group sessions and provided one-on-one support.
- Planned and executed activities to promote skill and talent development.
- Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
- Maintained documentation and records of training activities and group events.
Booking Tech
Clay County Sheriff's Department
11.2010 - 12.2016
- Booking inmates as they come into facility
- Fingerprinting
- obtaining DNA
Teaching Assistant
Triality Tots
10.2008 - 12.2010
- Being an assistant to the lead teacher
- Managing behavior intervention plans
Social Service Aide
S.T.A.R. Day Treatment Program
12.2007 - 01.2009
- Going into juveniles homes and meeting with them once a week or more
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Providing transportation to community service or employment.
- Assisted in conducting needs assessments to identify key areas of service needs
- Monitored progress towards service plan goals
- Developed and maintained accurate records of services
Education
Associate of Applied Science Degree in Criminal Justice -
Colorado Technical University
North Kansas City, MO10.2010
Certification
CIT Training Certification
CPR and First Aid Certified
Affiliations
Corey's Network (non profit organization) I am a board member. With this group we help individuals with paying for funerals of persons that have been affected by homicide. We also help find resources within the community that help find grief counseling, and community resources to help with bills. We also hold G.R.I.E.F to relief seminars and provide different meetings to get through the process.
Heartland Honor Flight (non profit organization) Help organize orientation before the flight, decorate for the homecoming at the airport when Veterans return. Help organize the reunion after the flight.
Timeline
Community Service Aid
Clay County Children's Division
10.2023 - Current
Security
Job Corps
08.2023 - 10.2023
Job Coach
Fulfillment House
06.2023 - 11.2023
Security
North Kansas City Hospital
03.2022 - 06.2023
Dispatcher
Clay County Sheriff's Department
12.2021 - 03.2022
Dispatcher
Pleasant Valley Police Department
06.2021 - 03.2022
Youth Specialist
Clay County Juvenile
08.2020 - 03.2022
Youth Specialist
Division of Youth Services
07.2019 - 07.2020
Control Center Operator
Clay County Sheriff's Department
03.2017 - 07.2019
Youth Specialist
Division of Youth Services
12.2016 - 03.2017
Booking Tech
Clay County Sheriff's Department
11.2010 - 12.2016
Teaching Assistant
Triality Tots
10.2008 - 12.2010
Social Service Aide
S.T.A.R. Day Treatment Program
12.2007 - 01.2009
Associate of Applied Science Degree in Criminal Justice -
Colorado Technical University
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