Susan Beaver
Carleton,MI
Summary
Healthcare professional dedicated to creating safe and comfortable patient environments while delivering high-quality care. Achievements include thriving in fast-paced settings with a strong emphasis on detail and excellence. Nationally Certified Phlebotomist with specialized skills in venipuncture and specimen collection, consistently achieving high patient satisfaction. Demonstrated ability to uphold safety and hygiene standards, resulting in improved patient care and specimen quality.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Phlebotomist Specialist
C.S. Mott Children's Hospital
Ann Arbor, MI
12.2024 - Current
- Execute venipuncture procedures for inpatients ranging from newborns to geriatrics.
- Lead daily operations as Chief Tech to ensure an efficient workflow.
- Verify collection orders and communicate discrepancies to nurses.
- Maintain a clean, safe, and organized work environment.
- Collaborate with multidisciplinary teams to enhance patient care, ensure efficient workflow, and coordinate procedures.
Phlebotomist Specialist
Michigan Medicine
Ann Arbor, MI
01.2017 - 12.2024
- Access indwelling catheters for blood collection.
- Perform routine venipuncture, utilizing various safety needles and adaptors.
- Lead operations as Chief Tech to ensure an effective workflow, meeting stat and time-critical deadlines.
- Maintain direct communication with doctors, nurses, patients, and family members.
- Ensure timely delivery of specimens while adhering to strict time constraints.
- Manage laboratory supplies to support operational needs.
- Demonstrate extensive knowledge of proper handling techniques for specimens.
- Orient and mentor new staff members to enhance team performance.
Clinical Lab Assistant
Garden City Hospital
Garden City, MI
01.2005 - 01.2017
Preceptor
Phlebotomy Education
Allen Park, MI
01.2003 - 01.2005
- Provided technical guidance to students in the proper technique of venipuncture and skin puncture.
- Evaluated student performance through practical assessments and feedback sessions.
- Observed safety procedures in the classroom.
- End of training evaluation.
Skills
- Problem solving and critical thinking
- Attention to detail
- Time management and task prioritization
- Reliability and adaptability
- Team collaboration and leadership
- Professional demeanor
Certification
- National Certification - CPT, ASPT
- BLS - American Heart Association
- Michigan Medicine Certification - Indwelling Catheters
- Awarded MHealthy Champion
- Awarded Garden City Hospital Employee of the Month
Timeline
Phlebotomist Specialist
C.S. Mott Children's Hospital
12.2024 - Current
Phlebotomist Specialist
Michigan Medicine
01.2017 - 12.2024
Clinical Lab Assistant
Garden City Hospital
01.2005 - 01.2017
Preceptor
Phlebotomy Education
01.2003 - 01.2005