Summary
Overview
Work History
Education
Skills
Timeline

Susan Blackwell

Franklin,IN

Summary

Proven leader and efficient problem-solver, adept in time management and customer service, honed at Family Dollar through strategic planning and enhancing team performance. Skilled in fostering collaboration and maintaining a positive attitude, I excel in high-pressure environments, significantly improving customer satisfaction and operational efficiency without compromising on detail or dependability.

Overview

2017
2017
years of professional experience

Work History

Reprocessing

Currie Med

Had to lint and pack the cuff and seal them and ship them to different hospitals

JR

Jr Market
09.2011 - 09.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.

Manager

Family Dollar
09.1998 - 09.2011
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

No -

Marshall Co High School , Lewisburg, TN

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Calm Under Pressure

Timeline

JR - Jr Market
09.2011 - 09.2016
Manager - Family Dollar
09.1998 - 09.2011
Reprocessing - Currie Med
Marshall Co High School - No,
Susan Blackwell