Talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations. Experienced with French Pastry Arts, sourcing ingredients, controlling budgets and boosting restaurant profiles..
Hi, I’m
Susan Boehm
Montgomery,United States
Summary
Overview
15
years of professional experience
Work History
Sweet And Twisted BakeryMontgomery, TX
Pastry Chef
01.2021 - Current
Job overview
- Maintained well-organized mise en place to keep work consistent.
- Personalized creations for holidays, weddings, graduations, and personal events.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Dedicated several hours each week to focus on creating new recipes, introducing myself to new techniques and refreshing my skills.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Complied with health and safety codes to protect staff and customers.
- Analyzed customer preferences to design and create tailored products.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Oversaw purchasing, storage, and use of kitchen supplies.
- Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
Victory Pie CompanyMagnolia, TX
Head Barista
11.2020 - 10.2022
Job overview
- Created original espresso based beverages and conceptualized pairings for Pie and Coffee Flights.
- Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Connected with national and local broadcasting entities proposing segments featuring Pie and Coffee Flights, securing 2 segments, KPRC Houston Life and Cooking Channel's Food Paradise.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Hubbell And HudsonThe Woodlands, TX
Co-Manager
02.2008 - 03.2010
Job overview
- Co-Managed Chef's Case and Bakery departments.
- Managed Espresso Bar and Coffee Roasting/Candy departments - 10 minimum employees per shift.
- Assisted catering department in executing off site catering protocols.
- Created recipes for seasonal non-espresso beverages.
Education
Auguste Escoffier School of Culinary ArtsBoulder, CO
Diploma from Pastry Arts
07.2023
University Overview
Skills
- Recipe Creation
- Pastry Preparation
- Catering Expertise
- Desserts Knowledge
- Adaptive and creative
- French baking techniques
Timeline
Pastry Chef
Sweet And Twisted Bakery
01.2021 - Current
Head Barista
Victory Pie Company
11.2020 - 10.2022
Co-Manager
Hubbell And Hudson
02.2008 - 03.2010
Auguste Escoffier School of Culinary Arts
Diploma from Pastry Arts