Hi, I’m
Susan Boylan
Lumberton,NC
Summary
Dedicated and motivated professional transitioning into a new field, offering strong enthusiasm for learning and growth. Committed to leveraging extensive skills in customer service and problem-solving to drive team success and enhance overall performance. Actively seeking opportunities to acquire new competencies while contributing positively to collaborative efforts, fostering a culture of teamwork and innovation. A proactive approach ensures adaptability and readiness to tackle challenges in dynamic work environments, positioning as a valuable asset to any organization.
Overview
20
years of professional experience
1
Certification
Work History
WE Transport (NY) LLC
School Bus Driver
09.2017 - 06.2025
Job overview
- Safely transported students to and from school, adhering to all traffic laws and safety regulations
- Maintained a clean and orderly bus interior, providing a safe and comfortable environment for students
- Conducted pre-trip inspections of the bus to ensure it was in proper working condition before each route
- Communicated effectively with parents/guardians regarding pick-up/drop-off times and any changes in schedule
- Implemented discipline procedures when necessary to maintain a safe and respectful atmosphere on the bus
- Assisted students with boarding and exiting the bus, ensuring their safety at all times
- Followed designated routes according to established schedules, minimizing delays for students
- Responded promptly to emergencies or incidents during transportation, following appropriate protocols
- Collaborated with school staff to address student behavior issues or concerns related to transportation
- Maintained accurate records of daily mileage, fuel consumption, and passenger counts for reporting purposes
- Attended regular training sessions on defensive driving techniques and student management strategies
- In compliance with state regulations regarding driver qualifications, licensing, and vehicle inspections
- Coordinated with other drivers as part of a team effort to optimize efficiency in transporting students
- Blueprint Bus Yard, Holtsville, NY | Main Office - Plainview, NY
- Phone: 516-349-8200 | Fax: (516) 349-0548 | Email: info@wetransport.com
Gotham Limousine dba Town and Country Limousine
Livery Driver
06.2010 - 09.2017
Job overview
- Provided safe and reliable transportation services to passengers in a timely manner
- Maintained a clean vehicle for passenger comfort and satisfaction
- Demonstrated excellent knowledge of local roads, traffic patterns, and alternative routes to optimize travel time
- Effectively communicated with passengers to provide a positive experience and address any concerns or special requests
- Managed cash transactions accurately and efficiently, providing receipts when required
- Adhered to all traffic laws, regulations, and safety standards to ensure the safety of passengers and other road users
- Maintained proper documentation including trip logs, mileage records, and fuel consumption reports
- Assisted passengers with loading and unloading luggage or belongings as needed
- Navigated through heavy traffic or adverse weather conditions while maintaining professionalism and composure
- Provided assistance to elderly or disabled passengers by offering support during boarding and exiting the vehicle if necessary
- Handled difficult situations calmly and professionally while ensuring passenger safety at all times
- Performed routine inspections on the vehicle before each shift to identify any maintenance issues that may affect operations
- Phone: (631) 543-0161 | Email: Info@TownAndCountryCarService.com
Education
Ashford University
BA from Accounting
03.2015
University Overview
- Completed a bachelors of accounting course at Ashford University Online
- GPA: 3.89
Skills
- Professional driver with twenty three years of professional driving experience, ten of those in the school bus industry
- Obtained and held a CDL license since June of 2000
- Currently holding a Class B CDL with passenger and school bus endorsements
- Proven ability to maintain a secure and supportive environment for passengers while effectively managing diverse transportation needs
- Seeking to leverage extensive driving expertise in an in-person setting
- Experienced with customer service in a variety of forms
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
Accomplishments
Successfully trained new drivers in process and procedures related to the position they were hired for. Providing support and continued help to new employees even after training was completed.
Certification
- DOT medical certificate provided upon request.
- State Education Department Approved Basic Course of Instruction for School Bus Drivers. Will provide the certificate upon request.
Timeline
School Bus Driver
WE Transport (NY) LLC
09.2017 - 06.2025
Livery Driver
Gotham Limousine dba Town and Country Limousine
06.2010 - 09.2017
Ashford University
BA from Accounting
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