Summary
Overview
Work History
Education
Skills
Certification
LCCA Customer Service Award 2013
Timeline
Generic

Susan Buck

Summary

Compassionate and dedicated Certified Occupational Therapy Assistant with extensive experience and versatility in adapting to diverse needs of clients and populations.

Recognized for building trust and eliciting participation with therapeutic interventions, effective communication and teamwork.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Private Duty Caregiver

Dolly Parton Enterprises
04.2021 - 05.2025


  • Assisted client with daily living activities to maintain independence and preserve dignity
  • Supported cognitive and physical function through cognitive exercises, balance and strengthening and therapeutic mobility activities
  • Administered medications, monitored vital signs and overall health and facilitated necessary interventions
  • Able to utilize my knowledge and skills to provide education to family and other caregivers, and to recommend strategies to ensure safety and foster independence

Transitional Care Coordinator / COTA

All Heart Home Care
11.2019 - 04.2021
  • Responsible for transitioning referred patients through the admissions process though start of care with home health services.
  • Conducted thorough assessments including review of clinical information, ensuring all criteria met, interviewing patient/families and collaborating with referral source and intake team
  • Developed strong relationships with external service providers, ensuring a smooth handoff of patients upon discharge from the hospital setting.
  • Assisted with direct patient care with OT treatments as needed during Covid

Certified Occupational Therapy Assistant

Life Care Centers Of America
07.2012 - 11.2019
  • Provided direct occupational therapy services under the supervision and in collaboration with the licensed OT in a short term skilled nursing facility/rehab setting
  • Fostered compassionate and caring relationships with patients to instill trust throughout the process resulting in optimal participation and improved outcomes
  • Provided patient/family training including assessment of discharge needs, home modifications and equipment recommendations
  • Supervision of Level I and II OTA students


Rehab Utilization Review Coordinator

Windsor Medicare Extra
04.2009 - 04.2012
  • Responsible for managing all referrals for Part B therapy services for Medicare Advantage plan
  • Conducted pre-certification, concurrent and retrospective reviews evaluating medical necessity according to Medicare guidelines using InterQual criteria
  • Provided timely responses to providers with determination of to obtain additional information if needed


Certified Occupational Therapy Assistant

Ascension St Thomas Medical Center-West
04.1997 - 04.2009
  • Provided direct occupational therapy services under the supervision of a licensed OT in acute, sub-acute and outpatient settings.
  • Facilitated biweekly group sessions for outpatient orthopedic pre-op education as well as the Breath Easy pulmonary program
  • Collaborated with Wound Care nurse to incorporate ostomy care and training in adjunct with OT plan of care
  • Supervision of Level I and II OTA students

Rehab Admissions Liaison

Ascension St Thomas IRF
01.2005 - 01.2008
  • Responsible for managing all referrals generated from acute hospital to inpatient rehab including clinical review to assess criteria met, patient interviews and insurance verification
  • Collaborated with admissions nurse, case managers and physicians to complete the referral process
  • Provided guidance and communication with patients and families throughout to ensure a smooth transition

Education

Associate of Science - Occupational Therapy

Nashville State Community College
Nashville, TN

Skills

  • Interpersonal Skills
  • Motivator
  • Problem Solver
  • Empathetic
  • Critical Thinker
  • Treatment Implementation
  • Geriatrics
  • Dementia
  • Stroke Rehabilitation
  • Home Modification

Certification

Physical Agent Modalities

LCCA Customer Service Award 2013

Peer-nominated program to honor associates who go above and beyond their job description in caring for residents, their families and fellow associates

Timeline

Private Duty Caregiver

Dolly Parton Enterprises
04.2021 - 05.2025

Transitional Care Coordinator / COTA

All Heart Home Care
11.2019 - 04.2021

Certified Occupational Therapy Assistant

Life Care Centers Of America
07.2012 - 11.2019

Rehab Utilization Review Coordinator

Windsor Medicare Extra
04.2009 - 04.2012

Rehab Admissions Liaison

Ascension St Thomas IRF
01.2005 - 01.2008

Certified Occupational Therapy Assistant

Ascension St Thomas Medical Center-West
04.1997 - 04.2009

Associate of Science - Occupational Therapy

Nashville State Community College

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