Susan Buckley
L
Belen,New Mexico
Summary
Accomplished professional experienced in multiple venues of personal, wardrobe and home fashion.
Comfortable with big ticket sales.
Career dedication to trends, style, development and achievement of personal style.
Experienced in assisting clients to achieve personal, career, and lifestyle goals through offering continued support through updated items.
Establish recognition of transformative and revitalizing of self-image through product selection, wardrobe building and congruent access to lifestyle enhancing products.
Suggest purchase management, set objectives while being sensitive to budget constraints.
Offering professional support through the breadth of unique lifetime industry experience and development.
Overview
47
47
years of professional experience
4
4
years of post-secondary education
Work History
Independent Contractor
Crystal Whitehawk
Belen, NM
07.2014 - Current
- Consult with client to assess needs and propose optimal solutions.
- Monitored and assisted client through individual service plans.
- Perform errands for patient, do shopping, pick up other necessities.
Senior Sales Consultant, Interior Design
Multiple, Contract, Project
Albuquerque, NM
11.1987 - Current
- INTERIOR DESIGN CONCEPT TO CONSTRUCTION, PROJECT MANAGEMENT
- Industry purchasing and territory management
- Generated new business through effective prospecting
- Identified prospective projects through cold calling, media and trade publications.
- Utilize and communicate extensive industry and products knowledge
- Create a sense of urgency and importance through return call policy to clients and internal customers
- Establish rapport regarding design goals and execution
Sales, Clothing, Custom Sewing
Silver Thread Boutique
Madison, WI
09.1975 - 10.1978
- Engaged with customers to build rapport and loyalty.
- Inspected, prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products
- Noted and offered assistance in finding requested items.
- Carefully addressed customer questions about sizing, accessories and merchandise care.
- Offered personal favorites, best-selling and attributes
- Maintained customer satisfaction with quick and professional handling of product returns.
- Recommended accessories and complementary purchases to boost revenue.
- Increased sales by offering additional purchases and promoting additional products.
- Maintained records related to sales, returns and inventory availability.
- Processed product returns and assisted customers with other selections.
- Used slow time at racks, shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Enhanced product presentation
- Utilized promotional material displays, working and learning alongside retail representatives.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules: gifts, holidays, replacements.
- Learned to be "go to" person.
Education
Associate of Arts - Interior Design
Madison Area Technical College
Madison, WI 09.1975 - 05.1977
Associate of Arts - Liberal Arts And General Studies
Madison Area Technical College
Madison, WI 09.1971 - 05.1973
Associate of Arts - Related Arts, School of Home Economics
University of Wisconsin - Madison
Madison, WI 09.1968 - 01.1969
Skills
Project Management
undefinedTimeline
Independent Contractor
Crystal Whitehawk
07.2014 - Current
Senior Sales Consultant, Interior Design
Multiple, Contract, Project
11.1987 - Current
Sales, Clothing, Custom Sewing
Silver Thread Boutique
09.1975 - 10.1978
Associate of Arts - Interior Design
Madison Area Technical College
09.1975 - 05.1977
Associate of Arts - Liberal Arts And General Studies
Madison Area Technical College
09.1971 - 05.1973
Associate of Arts - Related Arts, School of Home Economics
University of Wisconsin - Madison
09.1968 - 01.1969
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