Susan Burdette
Saint Albans,WV
Summary
Dynamic District Manager with a proven track record at Ccbcc Coca Cola, excelling in strategic planning and operations management. Enhanced customer satisfaction and drove sales growth through effective leadership and team development. Skilled in recruiting and fostering a collaborative environment, ensuring compliance and operational excellence across multiple locations.
Overview
33
33
years of professional experience
Work History
Sales Manager
The Beverage Market
06.2024 - Current
- Developed and implemented sales strategies to enhance market penetration.
- Led a team of sales representatives to achieve monthly targets and drive revenue growth.
- Analyzed market trends to identify opportunities for product expansion and client acquisition.
- Cultivated strong relationships with key clients, ensuring retention and satisfaction levels.
District Manager
Ccbcc Coca Cola
06.2012 - 05.2025
- Led district operations to enhance customer satisfaction and drive sales growth.
- Developed and implemented strategic initiatives to improve operational efficiency across multiple locations.
- Mentored and trained management teams on best practices in customer service and team performance.
- Analyzed market trends to inform district strategy and ensure competitive positioning.
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Department Manager
Walmart
08.1993 - 06.2012
- Assisted in coordinating daily operations and workflow for department functions.
- Supported team members in executing standard operating procedures effectively.
- Learned to manage inventory levels and assist with stock replenishment tasks.
- Maintained organization of workspaces to promote efficiency and safety standards.
- Adapted quickly to changes in departmental priorities and customer needs.
- Collaborated with team members to streamline processes for improved productivity.
- Provided assistance in resolving customer inquiries and issues promptly.
Education
High School Diploma - Basic
South Charleston High School
South Charleston, WV06.1989
Skills
Leadership skills
Recruiting and hiring
Strategic planning
Customer service
Operations management
Customer relations
Timeline
Sales Manager
The Beverage Market
06.2024 - Current
District Manager
Ccbcc Coca Cola
06.2012 - 05.2025
Department Manager
Walmart
08.1993 - 06.2012
High School Diploma - Basic
South Charleston High School