Mac & PC
Susan Carlino
Retired Manager And Bookkeeper
San Martin,CA
Summary
Married 41 years
5 children
19 Grandchildren
Worked in family owned food service business from the age of 14 (1969) until retirement in 2005 due to health issues.
From 2005 until now focus has been on raising family and developing skills to create and market cottage crafts and on-line business in addition to raising fine Morgan horses and Poodle dogs.
Samples of on-line business can be seen at:
Tomato Face Creations (2015 to present) - Fine, handcrafted aprons and children's dresses: (www.tomatofacecreations.com)
Mission Bell Supplements (2015 to present) -
A natural daily supplement for horses.
https://www.missionbellsupplements.com
Overview
20
20
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Manager
DCE Corp
Gilroy, CA
01.1995 - 04.2015
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Managed inventory control, cash control and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Protected store from loss or theft by setting and enforcing clear security policies.
Education
GED -
James Lick High School
San Jose Ca 09.1969 - 06.1972
Associate of Arts - Multi Media
San Jose State University
San Jose, Ca 01.2004 - 06.2007
Skills
Sales and marketing
Verbal and written communication
Creative merchandising
Software
Microsoft Office Suite including Word and Excel
Adobe multimedia suite including Photoshop
Wix web developer
Interests
Sewing, gardening, farming, family, friends
Timeline
Associate of Arts - Multi Media
San Jose State University
01.2004 - 06.2007
Manager
DCE Corp
01.1995 - 04.2015
GED -
James Lick High School
09.1969 - 06.1972