Susan Coleman
Forest City,PA
Summary
Detail-oriented office assistant with strong skills in document management, schedule coordination, and customer service. Committed to maintaining smooth workflows and enhancing daily office operations.
Overview
15
15
years of professional experience
Work History
Office Assistant
Scranton Counseling Center
Scranton, PA
06.2016 - 07.2026
- Provided administrative support by copying, scanning, filing documents, and ordering supplies to maintain organized office workflow.
- Managed incoming calls, directing inquiries to appropriate departments to facilitate timely responses.
- Assisted with daily administrative tasks, contributing to efficient office operations.
- Organized and maintained confidential client records in compliance with privacy regulations.
Administrative Clerk
Housing Opportunities Partnership
Carbondale, PA
10.2011 - 12.2015
- Managed daily office operations and administrative support tasks efficiently.
- Coordinated schedules and organized meetings for team members and stakeholders.
- Prepared and processed documents such as invoices, reports, memos and correspondence.
- Organized and maintained filing systems both electronically and manually.
- Copied, sorted, and filed office records to maintain an organized system.
- Checked stock levels and ordered office supplies to ensure availability.
- Coordinated the maintenance of office equipment and facilities.
- Assisted with the preparation of presentations for meetings, conferences and other events.
- Assisted in the preparation of regularly scheduled reports.
- Answered telephones, directed calls, and took messages.
- Answered phone to take messages or redirect calls to colleagues.
Education
High School Diploma -
Forest City Regional
Forest City, PA06-1978
Skills
- Records management
- Document management
- Office management
- Schedule coordination
- Office software
- Office supply management
- Customer service
Timeline
Office Assistant
Scranton Counseling Center
06.2016 - 07.2026
Administrative Clerk
Housing Opportunities Partnership
10.2011 - 12.2015
High School Diploma -
Forest City Regional