Susan Davis
Rockingham,NC
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Veterinary Assistant
Cooley Veterinary Hospital
Rockingham, NC
02.2000 - Current
- Supported veterinarians in conducting examinations and administering treatments for diverse animal patients.
- Ensured accuracy of medical records and streamlined patient information updates.
- Executed administration of medications and vaccinations under veterinary supervision.
- Organized examination rooms and sterilized surgical instruments for efficient procedures.
- Instructed pet owners on post-treatment care protocols and preventive health strategies.
- Oversaw monitoring of animal behavior and vital signs during examinations and treatments.
- Facilitated collaboration among team members to optimize workflow and improve patient care processes.
- Maintained facility cleanliness while strictly adhering to safety protocols.
- Facilitated positioning of animals for diagnostic imaging procedures, including x-rays and scans.
- Administered medications, vaccinations, and treatments as prescribed by veterinarian.
- Facilitated enhanced patient care by assisting veterinarians in examinations, surgeries, and diagnostic procedures.
- Sanitized exam areas, surgical equipment, and kennels to uphold health standards and prevent disease transmission.
- Delivered compassionate care to animals throughout treatment and recovery phases.
- Verified accuracy of medical records through meticulous documentation of all pertinent information for each patient visit.
- Managed administration of medications to animals in treatment and meticulously documented changes in their condition.
- Delivered exceptional customer support by addressing client inquiries and resolving concerns.
- Facilitated veterinary team in executing diagnostic imaging procedures, including radiographs and ultrasounds, to ensure precise diagnoses.
- Established and enforced sterilization protocols to ensure a hygienic work environment.
- Implemented calming techniques to effectively reduce patient stress during exams and procedures.
- Executed emergency response protocols by delivering first aid and life-saving measures under veterinarian supervision.
Emergency Medical Technician
Marlboro County EMS
Bennettsville, SC
11.2020 - 01.2026
- Administered emergency medical care to patients in pre-hospital environments.
- Facilitated collaboration among team members to optimize patient transport and treatment processes.
- Ensured comprehensive understanding and adherence to current emergency response protocols and procedures.
- Executed comprehensive patient assessments to identify required interventions.
- Managed operation of medical equipment, including defibrillators and oxygen delivery systems.
- Recorded patient information with precision in electronic health records.
- Facilitated training for new EMTs on best practices and safety protocols in field operations.
- Spearheaded community outreach initiatives to enhance health awareness and safety education.
- Optimized patient care by swiftly assessing and managing medical emergencies in high-pressure environments.
- Enhanced patient outcomes through precise administration of treatments informed by comprehensive assessments of vital signs, physical conditions, and medical histories.
- Assessed patient vital signs and health status to identify care requirements using pulse oximeters and electronic monitoring devices.
- Enhanced professional skills by actively participating in training sessions, workshops, and conferences.
- Demonstrated composure and efficiency in high-pressure situations while prioritizing tasks to deliver critical medical care.
- Oversaw meticulous documentation of patient information, assessment findings, interventions performed, and overall condition through comprehensive reporting in adherence to legal requirements and industry standards.
- Ensured safety for all parties by implementing rigorous safety protocols during emergency situations.
- Managed wound and injury stabilization during transport to hospitals, ensuring readiness for advanced treatments.
- Optimized equipment readiness through thorough inspection, maintenance, and replenishment of ambulance supplies and tools.
- Assessed and prioritized patients in emergency situations according to life-threatening needs while delegating tasks to optimize treatment for multiple patients simultaneously.
- Analyzed patient histories to determine and prioritize appropriate levels of care.
- Facilitated patient communication regarding pain management and comfort needs during transportation and initial medical care.
- Executed comprehensive equipment and vehicle inspections to ensure uninterrupted and safe operations.
- Delivered emergency medication to patients, ensuring rapid response to condition changes and medication reactions.
- Streamlined response times by coordinating effectively with dispatchers and adhering to established protocols.
- Cultivated strong relationships with coworkers and local hospital staff to enhance patient care efficiency.
- Optimized patient assessment process by efficiently identifying chief complaints and prioritizing treatment interventions based on severity.
- Cultivated public trust in EMS services by consistently demonstrating professionalism during interactions with patients, families, bystanders, and healthcare professionals.
- Fostered a positive work environment by mentoring and supporting new EMTs entering the field.
- Facilitated communication of patient needs with medical professionals, ensuring accuracy and timeliness through effective use of hospital and medical coding.
- Optimized patient handoff procedures in collaboration with hospital staff to enhance operational efficiency.
- Managed diverse emergency response calls, ranging from traffic accidents to acute medical conditions, showcasing adaptability and decisive action.
- Compiled comprehensive patient care reports to enhance communication among hospital staff.
- Enhanced patient reassurance and cooperation during emergencies through effective interpersonal and communication skills.
- Engaged in continuous education workshops to enhance knowledge of emergency medical techniques and protocols.
- Coordinated efforts with law enforcement and fire department personnel to secure accident scenes.
- Executed comprehensive patient assessments to determine medical requirements.
- Adapted strategies to deliver high-quality care in diverse environments, from urban settings to remote areas.
- Executed emergency medical care to stabilize patients for safe transport to healthcare facilities.
- Enhanced patient comfort and safety during transport through attentive care and effective communication.
Dog Groomer
Mercantile on Broad
Rockingham, NC
01.2011 - 02.2020
- Delivered exceptional grooming services while prioritizing pet safety and comfort throughout all procedures.
- Ensured cleanliness and organization of grooming stations and tools to enhance operational efficiency.
- Instructed pet owners on maintenance care and grooming techniques to promote pet health.
- Formulated tailored grooming plans that align with specific breed requirements and client preferences.
Education
Certificate - Surgical Technology
Richmond Community College
Hamlet, NCCertificate - Emergency Medicine
Richmond Community College
Hamlet, NC08.2020
Accomplishments
I began the EMT course at 42 year of age and not once did I let the fact that everyone in my class was younger than me get me discouraged! I began working for a service shortly after finishes and was awarded EMT of the year twice. I am currently enrolled in the Surgical Technician course and was awarded a $500 scholarship for Level II for having the highest average in my class. I hold great honor in these achievements and plan on pushing hard for more!
Timeline
Emergency Medical Technician
Marlboro County EMS
11.2020 - 01.2026
Dog Groomer
Mercantile on Broad
01.2011 - 02.2020
Veterinary Assistant
Cooley Veterinary Hospital
02.2000 - Current
Certificate - Surgical Technology
Richmond Community College
Certificate - Emergency Medicine
Richmond Community College