Susan Detty

• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Supported team in maintaining cleanliness and organization of dining area and kitchen.
• Assisted in training new staff on menu items and restaurant protocols.
• Coordinated with kitchen staff to ensure timely food preparation and delivery.
• Managed inventory by tracking supplies and placing orders as needed.
• Implemented efficient processes for handling customer feedback effectively.
• Developed strong relationships with regular customers to enhance their dining experience.
• Monitored compliance with safety and health regulations within the restaurant environment.
• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Assisted manager in all aspects of business operations.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Streamlined communication within team, scheduling and coordinating meetings for all members.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Completed daily logs for management review.
• Increased customer service success rates by quickly resolving issues.

Clean rooms ,and wash laundry

• Conducted thorough inspections to ensure quality and compliance with housekeeping protocols.
• Assisted in creating a positive work environment through teamwork and communication initiatives.
• Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
• Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.

• Implemented process improvements that enhanced workflow and reduced material waste on job sites.
• Trained new workers on proper use of tools and equipment while promoting best practices in safety.