Susan Diaz
Dorchester,MA
Summary
Experienced and dedicated Phlebotomist with 3+ years of experience. Highly skilled in venipuncture, capillary puncture and special collections. Skilled in accurately collecting specimens for quick testing and diagnostic turnaround. Team-oriented in training clinical staff on proper venipuncture techniques. Able to perform work responsibilities accurately in a demanding clinical environment. Second year nursing student. Fluent in Spanish and English. Excellent documentation skills, empathic reliable fast learner. Seeking new opportunity in the medical field.
Overview
6
6
years of professional experience
Work History
Phlebotomist
Boston Medical Center, Boston
Boston, MA
09.2023 - Current
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Prepared and packaged specimens for courier transport.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Delivered quality patient care by completing accurate and timely collection.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
Clinical Practice Asistant
Boston University School of Medicine
Boston, MA
04.2021 - 06.2022
- Managed face patient flow, performed vitals.
- Collected study specific blood samples for adults and teens.
- Assisted physicians and set up in lumber function and fat biopsy.
- Perform study specific EKG.
- Prepare IV kit catheter and assisted nurses with infusions if needed
- Organized records, inventory and materials.
- Trained interns and new employees.
- Perform urine Analysis, pregnancy test and glucose testing.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Monitored proper clinical area appearance, sterilization and restocking.
- Applied good documentation practices when recording data and managing source documentation.
Clinical Medical Assistant/Administrative Assistant
Boston Medical Center
Boston, MA
01.2019 - 04.2021
- Assist physician in research study procedure for hyfrecator treatment, endocervical curettage, anoscopy.
- Collected and package biopsy specimens for laboratory analyses.
- Set up equipment, tools and supplies needed for procedures and organize instruments as directed by Doctor.
- Perform EKGs, phlebotomy, glucose testing.
- Scheduled appointments for patients via phone and in person
- Room patients, record vital signs and medical history.
- Cleaned, restocked and prepared exam rooms and medical equipment.
- Printed and filed examination data records according to HIPAA patient standards.
- Epic Trained.
Clinical Medical Assistant (Temp)
Tufts Medical Center
Boston, MA
04.2018 - 07.2018
- Assist Doctors in clinical procedures such as rhinoplasty, esophagoscopy, laryngoscopy.
- Handed instruments and supplies to surgeons during procedures.
- Set up medical tools and supply for procedures.
- Accurately record patient’s oxygen level, weight and measure blood pressure manually.
- Managed clinic's fast-paced patient
- Organized supply room and notified when stock was low.
- Confirmed patient chart data and identification to verify accurate information.
- Printed and filed examination data records according to HIPAA patient standards.
Medical Assistant Student Intern
Mass eye and ear
Boston, MA
01.2018 - 04.2018
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing.
- Kept organized records, maintained inventory equipment and materials.
- Cleaned and sterilized lab area, tools and equipment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Check in patient and made appointments.
Education
Associate of Science - Nursing
Massachusetts Bay Community College
Framingham, MA05.2025
Certification - CPR
American Red Cross
Boston, MA01-2024
Associate of Arts - Biological Science
Roxbury Community College
Boston, MA09.2021
Certification - Certified Medical Assistant
Millennium Training Institute
Woburn, MA02.2018
High School Diploma -
Project Hope
Roxbury, MA2016
Certification - Certified Nursing Assistant
Cross Roads Rhode Island
Rhode Island , RI08.2010
Skills
- Data Entry
- Client Advocacy
- MS Office
- Patient support
- Documentation And Reporting
- Indirect Patient Care
- Medical Records Review
- Medical Terminology Knowledge
Timeline
Phlebotomist
Boston Medical Center, Boston
09.2023 - Current
Clinical Practice Asistant
Boston University School of Medicine
04.2021 - 06.2022
Clinical Medical Assistant/Administrative Assistant
Boston Medical Center
01.2019 - 04.2021
Clinical Medical Assistant (Temp)
Tufts Medical Center
04.2018 - 07.2018
Medical Assistant Student Intern
Mass eye and ear
01.2018 - 04.2018
Associate of Science - Nursing
Massachusetts Bay Community College
Certification - CPR
American Red Cross
Associate of Arts - Biological Science
Roxbury Community College
Certification - Certified Medical Assistant
Millennium Training Institute
High School Diploma -
Project Hope
Certification - Certified Nursing Assistant
Cross Roads Rhode Island
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