Summary
Overview
Work History
Education
Skills
ABOUT ME
Early Career Highlights
Accomplishments
Timeline
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SUSAN DOWD

Manchester,NH

Summary

Dynamic sales leader driving significant enterprise growth by transforming technical cybersecurity conversations into strategic business outcomes. Expert in developing C-suite relationships and executing complex deals, resulting in multimillion-dollar pipelines and new enterprise account acquisitions.

Overview

8
8
years of professional experience

Work History

Regional Sales Director- New England & E Canada

WitnessAI
Boston , MA
01.2026 - Current

Led enterprise sales across New England and Eastern Canada for AI security platform.

  • Drove new business with CISOs, CIOs, and compliance leaders, positioning AI security as essential.
  • Secured five net-new enterprise logos by aligning AI security solutions with specific business outcomes.
  • Built qualified pipeline exceeding $10 million through targeted account strategies and relationship development.
  • Expanded territory by executing strategic account planning and engaging executives through targeted prospecting.
  • Managed complex six to nine-month sales cycles, navigating multiple stakeholders effectively.
  • Developed expertise in generative and agentic AI landscape, including ChatGPT and Microsoft Copilot.
  • Guided organizations in addressing risks related to employee AI adoption and sensitive data.

Regional Sales Director New England & E. Canada

SYNACK
Redwood City, CA
04.2024 - 01.2026
  • Led new business sales for Synack's crowdsourced security testing platform, helping clients proactively identify and remediate vulnerabilities through an ethical hacker network and real-time analytics.
  • Generated multimillion-dollar pipeline within six months by combining 6sense intelligence with personalized executive outreach.
  • Designed and executed strategic account plans for 20+ target accounts, achieving consistent 3-4x pipeline coverage.
  • Secured large insurance company as new enterprise account through multi-threaded engagement and clear value differentiation.
  • Collaborated with channel organizations to enhance co-selling initiatives and align field strategies.
  • Crafted C-suite transformation messaging linking Synack's PTaaS to demonstrable compliance and risk management outcomes.
  • Acted as trusted advisor to CISOs and Security Directors on vulnerability management and attack surface optimization.

Sr, Manager Client Relations

SECURITY RISK ADVISORS
Philadelphia, US
02.2023 - 04.2024
  • Led enterprise client relationships and new business development across the US for a technically elite cybersecurity consulting agency.
  • Achieved annual quota through net-new enterprise acquisition and expansion accounts.
  • Executed complex account plans, identifying and engaging key influencers across security, IT and procurement.
  • Collaborated with technical teams to ensure post-sale success and measurable outcomes.
  • Facilitated security testing programs that lowered business risk exposure through targeted assessments.

Sr. Enterprise Account Executive

ABNORMAL SECURITY
Boston, US
03.2022 - 03.2023
  • Owned full-cycle enterprise sales for AI-driven email security solutions within New England's F1000 accounts.
  • Negotiated multi-year contracts and expanded enterprise relationships.
  • Delivered impactful C-level presentations positioning Abnormal as a strategic platform showcasing measurable ROI.
  • Translated AI and behavioral analytics into actionable insights for executives.
  • Developed GTM partnership strategy, increasing qualified pipeline by 30%.

Enterprise Account Executive

LOOKOUT
Boston, US
12.2018 - 03.2022
  • Closed two of Canada's largest banks as new Lookout enterprise clients.
  • Exceeded 120%+ of quota and expanded the footprint within top F500 clients and financial clients.
  • Drove strategic growth initiatives across New England and Eastern Canada for leader in mobile threat detection and data protection.
  • Collaborated with channel and engineering teams to achieve integrated security solutions for enterprise clients.
  • Earned recognition for exceptional performance and mentoring peers in enterprise sales.

Education

Associate of Science - Business

University of New England
Biddeford, ME
05-1991

Skills

  • AI-Driven Solutions
  • Cybersecurity Solutions
  • Deal strategy
  • MEDDIC Framework
  • Outcome selling
  • Sales Intelligence
  • Value Proposition Development
  • Territory Development
  • Channel Ecosystem
  • Partner Ecosystem
  • Executive Messaging
  • Advisor engagement
  • Relationship management

ABOUT ME

For over two decades, I've built my career on trust, curiosity and execution. I'm known for turning complex, technical offerings into business outcomes that matter to executives. My value is about staying power and developing long-term, trusted relationships that open doors from the SOC to the C-suite. I lead with insight, empathy, and precision by doing research, forming hypothesis, validating them in discovery and guiding customers towards change that matters.

Early Career Highlights

  • Senior Security Specialist, SecureWorks, President's Club 2017, 04/01/17
  • Senior Convergence Specialist, Carousel Industries, Data Salesperson of the Year, 2011 & 2012, 04/01/12
  • Territory Account Manager, Juniper Networks, Launched Healthcare & Life Sciences vertical in New England
  • Inside Sales Leader, Juniper Networks, Built & managed regional inside sales team for enterprise and service provider markets
  • Regional Sales, Cabletron Systems, Top Performer Award

Accomplishments

  • President's Club Winner, SecureWorks, 04/01/17
  • Closed multi-six-figure new logo deal
  • Sold two of Canada's largest banks into Lookout's enterprise Mobile Platform
  • Consistently exceeded quota attainment by 120% consecutive years
  • Recognized by clients for 'trusted advisor' relationships leading to 90%+ renewal and referral rate.

Timeline

Regional Sales Director- New England & E Canada

WitnessAI
01.2026 - Current

Regional Sales Director New England & E. Canada

SYNACK
04.2024 - 01.2026

Sr, Manager Client Relations

SECURITY RISK ADVISORS
02.2023 - 04.2024

Sr. Enterprise Account Executive

ABNORMAL SECURITY
03.2022 - 03.2023

Enterprise Account Executive

LOOKOUT
12.2018 - 03.2022

Associate of Science - Business

University of New England
SUSAN DOWD