Susan Draper
West Haven,UT
Summary
Accomplished Regional Compliance Nurse with a proven track record at Care Hospice, enhancing patient care quality through effective clinical documentation and ACHC survey readiness. Spearheaded technology integration at Compassus Hospice, boosting efficiency. Exceptional leader, fostering team collaboration and driving continuous improvement. Skilled in quality assessment and passionate about developing clinical talent. Healthcare professional with solid background in providing high-quality patient care and clinical support. Recognized for collaborative teamwork and results-driven approach, consistently adapting to changing medical needs and priorities. Skilled in patient assessment, medication administration, and maintaining accurate medical records.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Regional Compliance Nurse
Care Hospice
12.2022 - 10.2024
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Regional Clinical Director
Compassus Hospice
05.2020 - 11.2022
- Led the successful integration of new technology platforms into daily operations, resulting in increased efficiency and improved data tracking capabilities.
- Managed a diverse team of clinical professionals, providing ongoing support and guidance to maximize individual performance levels.
- Identified opportunities for process improvement, consistently reducing overall operational costs while maintaining high-quality patient care.
- Coordinated with human resources departments to develop effective recruitment strategies designed specifically for attracting top-tier clinical talent within the region.
Director of Nursing
Suncrest Hospice
10.2019 - 04.2020
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Regional Float Director of Clinical Services
Compassus Hospice
11.2018 - 10.2019
- Improved interdisciplinary collaboration, fostering strong working relationships among medical professionals for optimal patient outcomes.
- Championed best practice sharing among departments, resulting in more consistent execution of patient care processes and improved outcomes.
- Promoted a culture of continuous improvement by encouraging staff input on process enhancements and best practices adoption.
- Managed financial resources efficiently, optimizing budgets for maximum service delivery without compromising patient care quality.
Branch Director
Encompass Hospice
05.2003 - 11.2018
- Developed internal talent by identifying high-potential employees for leadership roles within the organization''s succession plan.
- Managed a diverse portfolio of clients, providing tailored financial solutions to meet their unique needs and objectives.
- Coordinated with corporate leadership to align branch goals with company objectives, ensuring a unified business strategy across all locations.
- Implemented comprehensive employee training programs to improve staff skills, productivity, and retention rates.
Education
Associate of Science - Registered Nurse
Weber State University
Ogden, UTSkills
- Clinical Documentation
- ACHC survey certified
- ACHC survey readiness
- Quality Assessment Improvement Plan
- Plan of care
- Quality documentation
Certification
- ACHC certified training - February 2024
- American Heart BLS CPR 2023
Timeline
Regional Compliance Nurse
Care Hospice
12.2022 - 10.2024
Regional Clinical Director
Compassus Hospice
05.2020 - 11.2022
Director of Nursing
Suncrest Hospice
10.2019 - 04.2020
Regional Float Director of Clinical Services
Compassus Hospice
11.2018 - 10.2019
Branch Director
Encompass Hospice
05.2003 - 11.2018
Associate of Science - Registered Nurse
Weber State University
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