Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Susan Enloe

Pt St. Lucie,FL

Summary

Resourceful professional in healthcare management known for high productivity and efficiency in task completion. Skilled in strategic planning, work flow optimizations, and patient care coordination. Excel at team leadership, problem-solving, pivoting, and communication, ensuring seamless operations and quality service delivery in fast-paced, high volume environments.

Overview

9
9
years of professional experience

Work History

Teleradiology and Health Information Manager

Rayus
Boynton Beach, FL
07.2023 - Current
  • Manage Teleradiology Rad Assistants and Breast Division. Built Breast Division with hiring, training, created roles, and workflow layouts within Royal.
  • Spearheaded Turn around time project to cut exams from 8600 to 1800 within a three-month period.
  • Manage communication to the Chief Operating Officer and Vice President of Rayus. Ensured timely reporting to Rayus executives of status of department patient outcomes.
  • Developed and Implemented Process improvement to meet long-term goals, to improve efficiency and accuracy through collaboration with supporting department and centers.
  • Restructure departments to improve standardization, work culture, productivity, and team building.

Administrative Supervisor

Rayus
Boynton Beach, FL
05.2022 - 07.2023
  • Supervisor of Teleradiology department and Research Department support. Transition support with new hires of training implementations, target goals, and team communication with lead Research coordinator and team members.
  • Provide support to Radiologist's, customer service, data entry, and medical records for nine centers. Communicated daily priorities and weekly target goals, and troubleshooting all challenges for resolution.
  • Educate new leadership and new center hires of Teleradiology department workflows, of STAT critical process, and radiologist PACS worklists.

Application and Support Coordinator

Rayus
Boynton Beach, FL
08.2021 - 05.2022
  • Collaborated to drive workflow optimizations through thorough analysis with engaged team feedback optimizations. Led Application, Pre-Imaging, and Research department meetings for daily operations, project updates, and timeline goals.
  • Coordinated with the Director of Operations tracking analysis for process improvements. Communicated and organized updated standardizations to effectively implement.
  • Communicated project conclusions, emphasizing enhanced precision and improved accuracy with impacting departments.

Patient Access Supervisor

Jupiter Medical Center
Jupiter, FL
02.2021 - 05.2021
  • Lead 25 employees of Radiology central schedulers, and Interventional Radiology scheduling team. Designed comprehensive training guidelines for new team members of patient access process for Cerner system and daily department process.
  • Lead weekly meetings with Central scheduling team to communicate progress, update current information, and reward team members with positive feedback.
  • Coordinated communication with leadership and department for operational updates.

System Support Analyst P.A.C/ Team Lead

Jupiter Medical Center
Jupiter, FL
06.2020 - 05.2021
  • Enhanced System Rebuild Optimizations - JMC and Margaret Niedland Breast Center. Nuc Med, Interventional Radiology, Breast Biopsy Scheduling
  • Team Lead to support and collaborate with patient access departments. Formulated new process guidelines to enhance operational efficiency. Participated in AUC Testing, Process Improvement Meetings to strategize for workflow improvements with supporting departments.
  • Open Heart Scheduling – Attend Open Heart meetings, implemented coordinating block scheduling. Trained IR schedulers for Open Heart Pre- Op scheduling. Covid Infusion Scheduling – Created scheduling process, built patient forms, Pre-register patients.

Interventional Radiology Scheduler

Jupiter Medical Center
Jupiter, FL
11.2016 - 06.2020
  • Scheduled diverse radiology modalites for CT, MRI, US, Nuc Med, X-ray, and Interventional Radiology. Coordinate schedules with IR nurses, radiologists, and patients. Provided clear detailed procedure preparations to patients.
  • Served as a Super User for Cerner and training team members throughout all departments. Conducted extensive training to new hires for computer programs in central scheduling.

Cath Lab Coordinator

Jupiter Medical Center
Jupiter, FL
02.2016 - 11.2016
  • Coordinated meetings and provided assistance to Cath lab director. Handled cardiac alert meetings, agenda, documentation of meeting minutes, and dissemination to attendees and physicians. Managed licensing protocols for Open Heart. Calculated Door 2 Balloon time, updated STEMI alert information, documented all Cath lab procedures for Open Heart.
  • Organized and maintained employee credentialing, Payroll for five departments with call schedules and payroll, and reviewed to enter all corrections.

Education

High School Diploma -

Jupiter High School
Jupiter

Skills

  • Workflow Analysis
  • Project coordination
  • Team management
  • Operational planning
  • Team development
  • Cross-functional coordination
  • Effective communication
  • Daily facility operations
  • Workflow optimization
  • System design
  • Project management
  • Software testing
  • Business intelligence
  • Efficiency improvement

Accomplishments

  • Team Leader of The Month, June 2024

Timeline

Teleradiology and Health Information Manager

Rayus
07.2023 - Current

Administrative Supervisor

Rayus
05.2022 - 07.2023

Application and Support Coordinator

Rayus
08.2021 - 05.2022

Patient Access Supervisor

Jupiter Medical Center
02.2021 - 05.2021

System Support Analyst P.A.C/ Team Lead

Jupiter Medical Center
06.2020 - 05.2021

Interventional Radiology Scheduler

Jupiter Medical Center
11.2016 - 06.2020

Cath Lab Coordinator

Jupiter Medical Center
02.2016 - 11.2016

High School Diploma -

Jupiter High School

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Susan Enloe