Susan Farver
Greenville,SC
Summary
Focused Sales Coach and mentor committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. My extensive background in sales and staff management make me an ideal candidate to coach others on my techniques that I have mastered over 30 years in sales.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sales Manager
SCI Direct - Neptune Society
04.2019 - 12.2022
- Coach and train employees each month on selling techniques to improve outcomes with presentation at lunch and learn luncheons and closing sales.
- Team growth. HIring and interviewing to grow our team from 3 sales representatives to 8 in first year.
- Achieved coveted Presidents Club, a company recognition, for meeting or exceeding team sales goals two years in a row. Sold over 2.5 million in sales each year. Taking the office from below standard in 3 months to hitting team goal.
Financial Advisor
Allstate
01.2017 - 04.2019
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Assisted clients with preparing financial plans, conducting investment research and completing trades and transactions to assess and meet financial goals.
- Worked with clients to support understanding of rationale and details of financial strategies.
Personal Financial Advisor
MassMutual
02.2009 - 01.2018
- Advised clients on portfolio allocation and various investment types.
- Monitored clients' accounts to determine changes to improve performance or accommodate life changes.
- Trained new agents on selling technique, Sandler selling. Questioned based conversation.
Sales Consultant
Sun-Sentinel Newspaper
03.2006 - 10.2008
- Work directly with director of circulation to grow market exposure for newspaper circulation.
- Developed corporate accounts and marketing strategies to promote the newspaper.
- Maintained relationships with large account such as Walgreens and CVS drug stores to develop marketing and sales opportunities.
- Trained field personnel on display set up and maintenance.
- Worked with Sun-Sentinel marketing to develop marketing displays for promotions.
Hotels Sales Management - Nationwide
The New York Times
03.2001 - 08.2007
- Managed customer expectations and helped navigate sales processes.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Worked with independent contractors, training and coaching each contractor team nationwide to properly deliver the newspaper to hotel rooms, protocol for each hotel in accessing their property.
- Developed and managed hotel relationships with director of rooms for various hotel brands such as Hilton Hotels, Hyatt, Ritz-Carlton and Fairmont hotels in the US.
Education
Bachelor of Business Administration - Business Management
Broward College
Fort Lauderdale, FL08.2020
Business Management - Business Administration
Barry University
Miami, FL08.2018
Skills
- Market Research
- Product and Service Management
- Goals and Performance
- Sales Territory Growth
- Coaching and Mentoring
- Market Intelligence
- Sales Expertise
- Sales Process
- Sales Presentation
- Marketing Strategies
Certification
- Series 6 securities license
- 2-15 life and health license
- Proficient in Salesforce
- PowerPoint
- Workday
Timeline
Sales Manager
SCI Direct - Neptune Society
04.2019 - 12.2022
Financial Advisor
Allstate
01.2017 - 04.2019
Personal Financial Advisor
MassMutual
02.2009 - 01.2018
Sales Consultant
Sun-Sentinel Newspaper
03.2006 - 10.2008
Hotels Sales Management - Nationwide
The New York Times
03.2001 - 08.2007
Bachelor of Business Administration - Business Management
Broward College
Business Management - Business Administration
Barry University
- Series 6 securities license
- 2-15 life and health license
- Proficient in Salesforce
- PowerPoint
- Workday
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