Susan Fisher
Barnaby's of America
Clifton Heights,PA
30
Years of experience
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Work History
Bartender
3 Years 3 Months- Greeted guests and took drink orders with friendly, quick service.
- Mixed cocktails for Fainting Goat guests using house recipes and standard pours.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Processed cash transactions accurately, tabs, and payment transactions with accuracy.
- Effectively multitasked within a fast-paced environment.
- Balanced daily registers and generated sales reports for management.
Server
27 Years 5 Months- Supported college expenses through customer service roles. Transitioned to full-time position in food sales and service post-graduation, with responsibilities including training new employees, establishing customer service standards, and coordinating marketing and sales for special events.
- Engaged with customers using strong communication skills to ensure positive interactions.
- Demonstrated exceptional customer service and organizational abilities in various roles.
- Addressed customer complaints with professionalism and a positive attitude in fast-paced, high-pressure restaurant environments.
Real Estate Sales Associate
2 Years 2 Months- Assisted buyers and sellers in achieving home ownership goals through daily management of activities.
- Evaluated buyers' purchasing capability and reviewed necessary documents to ensure qualified offers for sellers.
- Organized and tracked paperwork throughout the entire process to ensure timely completion.
- Developed annual budget for marketing, website development, and client follow-ups to enhance client engagement.
Engineering Department
4 Months- Utilized MS Word, Excel, PowerPoint, and Access to generate reports to support Township Engineer's decision-making.
- Entered engineering data into Access to create spreadsheets for managing the Township sewer system and highways.
- Completed tasks independently, demonstrating initiative and problem-solving skills.
Code Enforcement Department
4 Months- Prepared and delivered notifications to residents regarding code violations, ensuring compliance with Township standards.
- Evaluated Township properties to identify and document code violations.
- Compiled and submitted detailed reports to Code Enforcement Director, summarizing findings and recommendations.
- Applied knowledge of Township codes accurately to residential and commercial properties.
Field Representative
3 Months- Monitored participant work progress throughout the program to ensure engagement and development.
- Communicated regularly with workers to assess progress and encourage initiative on the job.
- Assisted in hiring underprivileged youth aged 14-21 for employment opportunities.
- Prepared monthly reports summarizing participant progress for program evaluation.
- Calculated paychecks and distributed them to workers on a weekly basis.
Education
Courses - Real Estate Fundamentals, Real Estate Practices
Bachelor of Science Degree - Criminal Justice, Business Administration
Skills
Cocktail mixing
Cash handling
POS systems
ID verification
Bar inventory
Multitasking efficiency
Team training and development
Customer service
Timeline
Bartender
The Fainting Goat
07.2023 - CurrentRead More
Real Estate Sales Associate
Weichert Realtors
10.2019 - 12.2021Read More
Engineering Department
Springfield Township
05.2001 - 09.2001Read More
Server
Barnaby's of America
05.1999 - CurrentRead More
Code Enforcement Department
Springfield Township
05.1998 - 09.1998Read More
Field Representative
Delaware County Office of Employment and Training
06.1996 - 09.1996Read More
Polley Associates
Courses from Real Estate Fundamentals, Real Estate Practices
Read More
Saint Joseph's University
Bachelor of Science Degree from Criminal Justice, Business Administration
Read More