Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Timeline
Generic

Susan Flood

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and

resourceful approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Outgoing Fast Food Worker with background in foodservice settings. Well-organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Training and Standard Lead

Chick-fil-A
10.2021 - Current
  • Train new heir's by helping to understand standards/procedures and preparing them to be operational.
  • Give in the moment feedback to improve understanding of procedures.

Experience Maker

Chick-fil-A
06.2017 - Current
  • Prepare and coordinate food preparation in a high-paced atmosphere
  • Worked effectively in fast-paced environments.
  • Excellent verbal communication skills
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with others.

Medical Assistant / Training Externship

River Road Family Physicians / ProMedica
06.2021 - 07.2021
  • Greet patients and take vitals
  • Schedule appointments
  • Administer injections
  • Perform EKGs and urinalysis
  • Perform audio/visual testing
  • Perform ear lavage

Education

AAS, Medical Assisting -

Owens Community College
04.2024

Skills

  • Extensive training in Microsoft Office applications; primarily Word, Excel, and PowerPoint
  • Training in medical office simulation scheduling software
  • Team Leadership
  • Verbal and written communication
  • Staff Training and Development
  • Customer Service
  • Problem-solving abilities
  • Attention to Detail
  • Interpersonal Communication
  • Goal Setting
  • Multitasking

Personal Information

Title: Medical Assistant

Timeline

Training and Standard Lead

Chick-fil-A
10.2021 - Current

Medical Assistant / Training Externship

River Road Family Physicians / ProMedica
06.2021 - 07.2021

Experience Maker

Chick-fil-A
06.2017 - Current

AAS, Medical Assisting -

Owens Community College
Susan Flood