Susan Fogle
Customer Service
Grand River,OH
Summary
Accomplished LPN and childcare professional with a proven track record in providing exceptional care and managing health-related tasks. Skilled in critical thinking and communication, demonstrated through impactful patient care at Caresource/Medicaid and nurturing child development for Jennifer Ross. Excelled in multitasking and customer care, ensuring a 100% safe and supportive environment
Prior to my nursing career I worked as a payroll clerk at a trucking co. and also held positions in banking and retail. I have excellent customer service skills
Overview
19
19
years of professional experience
Work History
Home Management and Childcare
Jennifer Ross
09.2005 - Current
- Started full time but children have grown and become very self sufficient and now only need Part time supervision
- Provide safe nurturing, age appropriate care for 3 children
- Maintain schedules, prepare and serve meals
- Multitask and resolve spontaneous issues as they arise
- Attentiveness, intervene in conflicts
- Listen to problems and teach and help to resolve
- Perform Household chores and Pet care
- Maintain schedules and transport to activities
- Attend do bus schedules and wait with children until they board the buses
Private Duty LPN, Home Care
Caresource/Medicaid
11.2013 - 06.2020
- Part of a team of nurses providing specialized patient focused care that allows a paralyzed client to live independently
- Assess patient's health status and follow care plan
- Administer medications as prescribed
- Manage medication and supplies inventories
- Transfers in and out of electric wheelchair as needed for activities of daily living
- Assist with bathroom, showers, dressing and hygiene
- Compassionate listening, sympathizing and encouraging
- Documentation and billing
LPN - Health Screening
Provant Health Solutions
11.2011 - 09.2016
- Monitor emails sent of event dates and confirm availability
- Dress in required company shirt and black pants
- Meet with team and set up stations for Weight and Height, Blood Pressure, Glucose and Cholesterol screening, seats for attendees to wait for results or for Flu shot events
- Review results with each participant and counsel ways to improve any that reflect health concerns, "refer to physician" when test results indicate the need
- Provide a professional, comfortable, and private individualized experience to each attendee
- Take down and pack up as a team at the end of the event
Payroll Clerk
Distech Inc
10.2007 - 02.2009
- Verified timekeeping records and handled any discrepancies with employees..
- Processed timecards and payroll data for team of employees.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Audited timesheets and payroll records for accuracy.
- Maintained payroll information by calculating, collecting and entering data
- Performed data entry tasks and maintained accurate records of employee payroll information.
Education
No Degree - Accounting
Kent State
Burton, OhioLicensed Practical Nurse
Auburn Career Center
Auburn Rd, Concord, OH 4407705.2010
High School Diploma -
Harvey High School
Painesville, OH05.1977
Skills
Critical Thinker
Attention to detail
Communication Skills
Customer Care Professional
Multi Tasking
Additional Information
I retired in June of 2020 from direct patient care, do to the physical aspects of the job and am now seeking a Part time position where I can use my skills in a less physically demanding job
Timeline
Private Duty LPN, Home Care
Caresource/Medicaid
11.2013 - 06.2020
LPN - Health Screening
Provant Health Solutions
11.2011 - 09.2016
Payroll Clerk
Distech Inc
10.2007 - 02.2009
Home Management and Childcare
Jennifer Ross
09.2005 - Current
No Degree - Accounting
Kent State
Licensed Practical Nurse
Auburn Career Center
High School Diploma -
Harvey High School
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