Susan Friedman
Registered Nurse, Labor And Delivery
Springfield,IL
Summary
Resourceful Registered Nurse possessing excellent work ethic, compassion and commendable interpersonal skills. Monitors vitals, prepares and provides pre- and post-operative care to patients in pre and post care units. Self-motivated individual with expertise in patient care. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Patient-oriented Nurse with 18 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with PACU specialty.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Registered Nurse - Ambulatory Surgery Center
Springfield Clinic
Springfield, IL
03.2021 - Current
- Started intravenous fluids, administered medications and documented patient charts by recording food and fluid output and intake.
- Managed patients simultaneously by providing care, treatments, IV therapy and wound care.
- Documented patient plan of care by taking into account nursing interventions, diagnosis and expected patient outcomes.
- Monitored patients before and after surgical operations to evaluate patient care.
- Educated family members and caregivers on patient care instructions.
- Educated patients and families on medical-surgical procedures, therapeutic regimens and pain management techniques.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Registered Nurse - Labor and Delivery
Springfield Memorial Hospital
Springfield, IL
09.2003 - 05.2022
- Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient and attending to baby after birth.
- Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
- Responded to emergency situations such as pre-eclampsia, early labor and fetal distress.
- Worked closely with doctors and midwives in coaching pregnant women through childbirth and post-natal recovery.
- Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
- Supported physicians in both planned and emergency Cesarean section procedures.
- Assisted obstetricians and midwives with deliveries and cared for newborns directly after birth.
- Aided with induction of labor for women suffering from complications such as preeclampsia.
- Completed comprehensive assessment of patient and family needs to identify outcomes, establish care plans, monitor progress and modify care plan.
- Leveraged computerized documentation systems to monitor, record and communicate patient condition.
- Helped Anethesiologists administer epidural and patient controlled analgesia to block pain from labor contractions and during birth.
- Educated family members and caregivers on patient care instructions.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Registered Nurse - Cardiac Step Down
Springfield Memorial Hospital
Springfield, IL
04.2003 - 09.2003
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Provided direct patient care, stabilized patients and determined next course of action.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Monitored patient reactions to drugs and carefully documented findings.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Led successful team comprised of RNs, LPNs and ancillary staff.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
Obstetrics Technician
Springfield Memorial Hospital
Springfield, IL
02.1999 - 01.2003
- Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Collected, evaluated and set up both sterile and non-sterile surgical supplies, instruments and equipment.
- Documented observations and baseline measurements in medical records.
- Cared for patients by providing [Action], personal care and ambulation.
Medicare Claims Resolutionist
Springfield Memorial Hospital
Springfield, IL
11.1997 - 02.1999
- Checked documentation for accuracy and validity on updated systems.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Verified client information by analyzing existing evidence on file.
- Generated, posted and attached information to claim files.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Maintained confidentiality of patient finances, records and health statuses.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
ICD-9 Medical Coding and Accounts Receivable
Springfield Service Corporation
Springfield, IL
05.1993 - 10.1997
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Utilized active listening, interpersonal and telephone etiquette skills when communicating with others.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Resourcefully used various coding books, procedure manuals and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses and treatments.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Education
Associate of Science - Nursing
Lincoln Land Community College
Springfield, IL12.2002
License - Cosmetology
Lake Victoria Beauty Academy
Springfield, IL05.1991
Skills
- Patient Condition Monitoring
- Treatment Preparation
- Monitoring Vital Signs
- Clear Patient Communication
- Compassionate and Caring
- Medication Side Effect Knowledge
- Accurate Documentation
- Electronic Charting
- Pain Management Techniques
- Patient Care Assessment
- Pain Prevention
- Monitoring Recovery
- Admissions and Discharge Processes
- Interpreting EKGs
- Diagnostic Test Ordering
- Glucose Testing
- Medical Charts and Records
Certification
- Registered Professional Nurse License - 2003 - Present
- Certified ACLS, - Expires 1/31/23
- Certified PALS, Expires 10/31/23
- Certified BLS, Expires 5/31/24
- Certified NRP, Expires 3/31/24
Timeline
Registered Nurse - Ambulatory Surgery Center
Springfield Clinic
03.2021 - Current
Registered Nurse - Labor and Delivery
Springfield Memorial Hospital
09.2003 - 05.2022
Registered Nurse - Cardiac Step Down
Springfield Memorial Hospital
04.2003 - 09.2003
Obstetrics Technician
Springfield Memorial Hospital
02.1999 - 01.2003
Medicare Claims Resolutionist
Springfield Memorial Hospital
11.1997 - 02.1999
ICD-9 Medical Coding and Accounts Receivable
Springfield Service Corporation
05.1993 - 10.1997
Associate of Science - Nursing
Lincoln Land Community College
License - Cosmetology
Lake Victoria Beauty Academy
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