Hi, I’m
Susan Furro
RN, MSN, FNP-C, PMHNP-BC
Locust Grove,GA
Summary
An enthusiastic patient focused, service-oriented Board Certified Psychiatric-Mental Health Nurse Practitioner with over 15 years of experience in the nursing field as a Registered Nurse in various capacities providing patient care in an inpatient hospital setting and over 2 years experience as a Family Nurse Practitioner in an outpatient clinic setting with a proven record of commendable patient satisfaction before transitioning to the Psychiatric-Mental Health specialty with over 2 years experience working at a Behavioral Health Crisis Stabilization Center and also almost a one year experience working at an inpatient Psychiatric Mental Health Hospital. I am a caring healthcare professional, eager to contribute to team success through hard work and dedication while providing patients with the utmost, personalized care by building therapeutic relationships and providing compassionate support in their time of need. I am versed and eager to join your team to provide patients with their well-deserved individualized care.
In a bid for continuous psychiatric nursing experience, I look forward to this challenging, dynamic, and extremely rewarding position as a Psychiatric-Mental Health Nurse Practitioner, to enhance my current skill set, develop new capabilities, assume responsibilities, and become a recognized leader in the psychiatric-mental health field with the reward of directly improving the lives of individuals and families in need of psychiatric mental health services.
With a demonstrated command in excellent patient care and working effectively with team members in optimizing patient experiences, I look forward to being a member of a team dedicated to providing top-notch service to various patient populations while building strong relationships with patients, their families, and the health care provider team.
Overview
17
years of professional experience
Work History
Riverwoods Behavioral Health Systems
Psychiatric Mental Health Nurse Practitioner
09.2023 - Current
Job overview
- Currently work 7 days on and 7 days off shift at this over 100 bed psychiatric hospital providing mental health treatment for individuals of all ages.
- Provided crisis intervention services as needed to stabilize patients experiencing acute distress or at risk for harm to self or others.
- Streamlined medication management processes by regularly reviewing prescriptions for effectiveness, potential interactions, and side effects.
- Improved care continuity by effectively collaborating with interdisciplinary team members and maintaining clear communication.
- Increased patient satisfaction through providing compassionate, holistic care and addressing the unique concerns of each individual.
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Reduced hospital readmissions by implementing evidence-based interventions focused on relapse prevention and management strategies.
- Strengthened relationships with patients'' families by providing ongoing support, education, and guidance throughout the treatment process.
Pinewoods Behavioral Health Crisis Center
Psychiatric Mental Health Nurse Practitioner
08.2022 - Current
Job overview
- Presently work partime as a Psychiatric/Mental Health Nurse Practitioner in a 30 bed Adult Crisis Stabilization Facility, taking care of clients in mental health crisis that need stabilization and clients with Alcohol and Substance Use Disorders that present for detox.
- Assessment, diagnosis, and evaluation of client's who present as walk-in, hospital referral or other modes of referral for psychiatric/mental health evaluation and treatment/crisis stabilization.
- Complete psychiatric intake assessment to formulate diagnoses and treatment plan.
- Order needed labs, treatment services and discharges as appropriate.
- Perform client's histories and physicals, risk factor assessment and ordering of therapeutic and diagnostic tests for various psychiatric disorders.
- Prescribe and manage medications, as appropriate.
- Work independently with other members of the medical team, to provide excellent care to our clients with a wide variety of chronic and acute psychiatric-mental health disorders including but not limited to Depression, Anxiety, Schizophrenia, Bipolar, Psychosis, Post Traumatic Stress Disorder, Alcohol Use Disorder, Substance Use Disorder and other mental health disorders.
- Complete a mental status exam, AIMS and other evaluations per evidence-based practice on clients.
- Collaborate with the care-team including clinicians, counselors and caseworkers.
- Review and approve individualized service plans and assessments.
- Complete clinical documentation including intake assessment reports and progress notes.
Pinewood Behavioral Health Crisis Center
Registered Nurse
05.2021 - 08.2022
Job overview
- Coordinated with medical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping clients regain or improve coping abilities to prevent further disability or harm to self and others.
- Monitored responses of clients to recommended treatment and care plans.
- Accurately document all elements of nursing assessment, including treatment, medication administration, discharge instructions and follow-up care as recommended by care providers.
- Administered medication and treatments to patients to observe and record responses.
- Participated with interdisciplinary team to facilitate recovery-centered approaches, reducing in-patient length of stay and hospital re-admission.
- Client's education on coping skills and how to improve lifestyle choices, to dramatically reduce chances of symptom reoccurrence.
- Collaborated with other health care team members to deliver outstanding care to our clients with various psychiatric diagnoses from treatment initiation through to stabilization before discharge to outpatient care team for follow up services.
- Equipped patients with tools and knowledge needed for speedy stabilization and sustained recovery.
Riverwoods Behavioral Health
Registered Nurse
03.2021 - 07.2021
Job overview
- At Riverwood, I worked with children, adolescents and adults in Mental Health Crisis and adults with substance abuse disorders.
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
- Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Explained useful coping methods to relieve depression and anxiety.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Collaborated with interdisciplinary healthcare personnel to meet client's personal, physical, psychological and cognitive needs.
Aspire Behavioral Health & Developmental Disability Services
Psychiatric Registered Nurse
10.2020 - 05.2021
Job overview
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
- Administered medication and treatments to patients to observe and record responses.
- Performed patient assessments to monitor expected response to medications and altering treatment plans.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints and current symptoms.
- Accurately documented treatment, medications and discharge instructions and follow-up care.
- Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Phoebe Physicians Group, (Gastroenterology)
Nurse Practitioner
06.2017 - 12.2019
Job overview
- Worked as a nurse practitioner providing high quality and professional care with other team members, including nurses and medical assistants to provide patients with excellent experiences.
- Worked as an integral member of the team attached to a supervising physician. Assessed patients, diagnosed diseases/medical conditions after appropriate diagnostic tests, formed and implemented treatment plans for various acute and chronic diseases.
- Teamed with supervising physicians to provide comprehensive patient care, referrals and high-risk management strategies as needed.
- Discussed/educated patients on treatment options (medical & non-medical) including risks and benefits of procedures scheduled.
- Collaborated with patient's primary care physician to develop appropriate patient plans.
- Medically managed both acute and chronic GI diseases including but not limited to -Inflammatory Bowel Diseases - Crohn's or Ulcerative Colitis, Irritable Bowel Syndrome, Barrett's Esophagus, GERD, Cirrhosis, Gastroparesis, Dysphagia, Diarrhea or Constipation of various etiologies, Anemia, Hepatitis A B & C, autoimmune hepatitis, pancreatitis, cholecystitis and other disorders of the gallbladder, Liver steatosis, NASH, small intestinal bacterial overgrowth (SIBO) as a team member of a supervising physician.
- Maintained documentation using EHR - Athena and Meditech.
- Scheduled patients for inpatient or outpatient procedures to include but not limited to Colonoscopy, Esophagogastroduodenoscopy (EGD), Endoscopic Ultrasound (EUS), Endoscopic retrograde cholangiopancreatography (ERCP), CT, and Ultrasound as was needed/recommended.
- Discussed proposed surgical procedures, risk and potential complications with supervising physician and educated patients to obtain proper patient informed consent.
- Reviewed appropriate pharmacologic and non-pharmacologic treatment modalities to ensure health and comfort of my patients.
- Managed acute conditions and patient concerns after hours when on call.
PHOEBE PUTNEY MEMORIAL HOSPITAL, Women And Children's Services
Registered Nurse
01.2007 - 05.2017
Job overview
- Worked as a Registered Nurse with the Women and Children's Services for over 10 years. While in this department, I concurrently worked as a Staff Nurse on the Mother/Baby Floor and also as a Staff Nurse that floated to both the Just For Women - GYN Unit and also the Step Down Unit of the Neonatal Intensive Care (NICU II).
- As a Registered Nurse on the Mother/Baby (Post-partum Floor), I had the opportunity of caring for patients and their newborns after Normal spontaneous delivery (NSD) or Cesarean Section deliveries "Couplet Care".
- I was part of the support team to the family with a new born baby - educating and encouraging bonding, breast or bottle feeding, new born care and family adaptation.
- Administered IV's, pharmaceuticals, and immunizations ordered by their physicians to both the mothers and infants.
- Delivered outstanding care to patients with various diagnoses while they were on the postpartum unit and managed care from treatment initiation through to completion/discharge.
- Was part of the team that educated patients on health maintenance and illness prevention practices after their discharge to include but not limited to birth control initiation after delivery, the dangers of high risk behaviors, STD prevention, pregnancy alternatives, contraceptive management, immunizations, sibling adaptation, Critical Congenital Heart Disease education and testing.
- Counseled and supported teenage mothers, HIV-infected mothers, and mothers with acute and chronic medical conditions.
- Cared for mothers who lost babies during childbirth, providing emotional support.
- Monitored health and any changing conditions in both the newborns and their mothers.
- Proper documentation of all treatment interventions as was recommended by the physicians.
Step-Down Neonatal Intensive Care Unit (NICU II)
Registered Nurse, Float Pool
01.2007 - 05.2017
Job overview
- Followed all policies, procedures and hospital regulations to ensure compliance and safety of all neonates and sick infants.
- Conducted patient assessments, recorded vitals and analyzed records and charts to define care requirements.
- Communicated with parents and family members to provide information about patient care, treatments and medical options as recommended by Neonatologist.
- Implemented tailored nursing care plan for each patient and evaluated it daily for effectiveness.
- Guided and educated parents and caregivers on diagnoses, disease management, preventative measures, medication use to foster consistency in care administration.
- Performed patient treatment according to urgency of condition while multitasking and delegating treatment needs/therapies like feeding, bathing, hygiene and grooming needs to qualified staff to ensure effective and safe care to promote better outcomes.
- Coordinated with healthcare staff from various disciplines to devise, carry out and manage personalized care plans to benefit health and recovery of neonates/sick infants.
- Guided patients, caregivers and family members on plans of treatment and helpful resources available locally to support care.
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care in Electronic Health Records.
Just For Women (GYN)
Registered Nurse, Float Pool
01.2007 - 05.2017
Job overview
- Provided care to women of all ages -teenage to elderly, while they were inpatient with various medical conditions or after various gynecological procedures/surgeries to include but not limited to endometrial ablation/biopsy, hysterectomy, pelvic laparoscopy, tubal ligation, myomectomy and Da Vinci Robotic surgeries.
- Implemented interventions, including medication administration via oral, IV or intramuscular routes. Catheter insertion and maintenance, while monitoring responses and addressing any new concerns that may arise.
- Made recommendations to the primary physician's for patients that needed any referral services depending on identified emotional or medical needs.
- Monitored and cared for patients that were less than 23 weeks pregnant and conducted mandated health screenings and physicals under the nursing scope.
- Responded to patients and doctors while tracking the unborn baby's welfare and responding to life-threatening, unexpected emergencies including hemorrhage and preterm delivery.
- Prepared mothers for challenges of labor and caring for newborns if delivery was eminent.
Education
Valdosta State University, Valdosta, GA
Nurse Practitioner from Psychiatric-Mental Health Nurse Practitioner
12.2021
Albany State University, Albany, GA
Master of Science from Nursing (Family Nurse Practitioner)
07.2016
Darton College, Albany, GA
Associate of Science from Nursing
05.2006
Rivers State University of Science And Technology, Port Harcourt, Nigeria
Bachelor of Science (B.Sc) from Business Education
08.1991
Skills
- Experienced in patient/situational assessment and appropriate intervention
- Over 3 years concurrent experience in inpatient psychiatric care
- Kind and compassionate
- Addiction Recovery Support
- Clinical experience in assessment and management of acute and chronic medical conditions as recommended by physician/care team
- Maintain accurate patient electronic medical records
- Detail oriented and good organizational skills
- Development and execution of therapeutic interventions/treatment plans as recommended by physician/care team
- Excellent communication skills
- Good decision making and judgment
- Collaboration and teamwork with supervising medical team/physician to provide nursing care within standard and scope of nursing
Patient/Family education on health maintenance, preventive care, counseling and support
Additional Information
- Psychiatric-Mental Health Nurse Practitioner Across the Lifespan (PMHNP-BC) Certification # 2021149230 - May 20, 2022 -May 19, 2027
- Family Nurse Practitioner (NP-C)-Certification # F1116253 - expires January 31, 2026
- Drug Enforcement Administration (DEA# 7751666) - expires September 30, 2025
- Registered Professional Nurse (RN)-License # 186730 - expires January 31, 2026
- Basic Life Support for Health Care Providers (CPR & AED) - expires November 2024
- Member American Psychiatric Nurses Association - member since 2022 - to date
- Member American Association of Nurse Practitioners - member since 2017 - to date
Accomplishments
Family-oriented, sympathetic and considerate to the needs and feelings of others, willing to assist my fellow being in whatever capacity I can. A strong and dependable support not only to my patients and their families but also to my colleagues, supervisors, family, friends and people around me. Dedicated, thorough, detail oriented, motivated and hardworking. I always put in my best to give the best care, because I believe I might someday need same from a health care provider.
Interests:
I am fun loving and love to travel to meet people of different cultures and backgrounds. I believe everyone has a story and we have something to learn from one another to make this world a better place for us all.
References
Available upon request
Timeline
Psychiatric Mental Health Nurse Practitioner
Riverwoods Behavioral Health Systems
09.2023 - Current
Psychiatric Mental Health Nurse Practitioner
Pinewoods Behavioral Health Crisis Center
08.2022 - Current
Registered Nurse
Pinewood Behavioral Health Crisis Center
05.2021 - 08.2022
Registered Nurse
Riverwoods Behavioral Health
03.2021 - 07.2021
Psychiatric Registered Nurse
Aspire Behavioral Health & Developmental Disability Services
10.2020 - 05.2021
Nurse Practitioner
Phoebe Physicians Group, (Gastroenterology)
06.2017 - 12.2019
Registered Nurse
PHOEBE PUTNEY MEMORIAL HOSPITAL, Women And Children's Services
01.2007 - 05.2017
Registered Nurse, Float Pool
Step-Down Neonatal Intensive Care Unit (NICU II)
01.2007 - 05.2017
Registered Nurse, Float Pool
Just For Women (GYN)
01.2007 - 05.2017
Valdosta State University
Nurse Practitioner from Psychiatric-Mental Health Nurse Practitioner
Albany State University
Master of Science from Nursing (Family Nurse Practitioner)
Darton College
Associate of Science from Nursing
Rivers State University of Science And Technology
Bachelor of Science (B.Sc) from Business Education
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