Susan Garrido
Aurora,CO
Summary
Proven to excel in high-pressure environments, I leveraged my strong work ethic and exceptional customer service skills at Hyatt Regency Conference Center, ensuring seamless service for multiple tables. Fluent in Spanish and English, I enhanced guest engagement and efficiently managed cash transactions, contributing to an outstanding guest experience without compromising service quality.
Overview
4
4
years of professional experience
Work History
Server
Hyatt Regency Conference Ceneter
06.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Banquet Server
Hilton Inverness
01.2021 - 01.2024
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
Education
High School Diploma -
Eaglecrest High School
Centennial 05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Reference
Refrences
Thadeus -Assistant General Manager (720-925-5323)
Austin - Bar Manager (412-999-4830)
Trevon- Food and Beverage Manager (412-999-4830
Timeline
Server
Hyatt Regency Conference Ceneter
06.2021 - Current
Banquet Server
Hilton Inverness
01.2021 - 01.2024
High School Diploma -
Eaglecrest High School
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