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Hi, I’m
Susan George
Work Preference
Summary
Dedicated and detail-oriented Field Technician with eleven years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling, operating and maintaining telecommunication technical sites, while maintaining and locating underground fiber.
Overview
1
Certification
16
years of professional experience
Work History
Cogent CommunicationsGranger
Field Technician
04.2015 - 07.2026
Job overview
- Maintain and operate eleven technical sites
- Maintain and protect over one hundred miles of fiber optics
- Maintain network availability
- Worked with a small team on several internal projects, splicing fiber, outside of normal duties
- Splice, locate, trace, test and protect fiber with zero fiber route cuts
- Maintain driving eligibility with zero preventable accidents, speeding tickets or moving violations in company vehicle
- Conduct monthly preventative maintenance for all technical sites.
Thor Motorcoach
Line Team Member
05.2014 - 10.2014
Job overview
- Hook up electrical outlets, GFIs, lights, speakers, control panels, bunk beds, and battery boxes
- Helped set up production line and create routine for maximum production, in 4 short months producing 7 units per day
- Trained 6 employees to partner in my job
- Prepped all parts and cleaned surrounding areas.
United States Army
Radar Operator and Maintainer
04.2010 - 09.2013
Job overview
- Analyze, test, troubleshoot, and evaluate existing network systems
- Liaise with defense units
- Responsible for system initialization and maintenance services
- Ensured 91% certification of all team members
- Operated and maintained radar valued at $187 million
- Tracked certifications and training for 125+ personnel resulting in consistent accuracy in the organization’s Human Resource statistics
- Identified by evaluator for extensive knowledge in team tactics, techniques and procedures of site surveying and organization layout.
Education
Trine University
Bachelor of Science from Business Administration
08-2018
University Overview
Courses included knowledge and experience in business fields including management, marketing and accounting, financial analyst, marketing director, human resources manager and accountant. Maintaining 3.28
ITT Technical Institute
Associate of Applied Science Degree from Electrical Engineering Technology
06-2016
University Overview
Courses include Digital Fundamentals, Technical Physics, DC-AC Electronics, Introduction to C Programming, and Introduction to Networking Maintaining 3.72, and Graduating with highest honors.
Southwestern Michigan CollegeDowagiac, MI
Some College (No Degree)
University Overview
Completed coursework in math, english and science
Brandywine High School
Earned High School Diploma
06-2007
University Overview
Studied Advanced Placement Calculus
Skills
- Workplace safety
- Preventative maintenance
- Self-motivated
- Materials management
- Equipment maintenance
- Component repairs
- Troubleshooting and diagnostics
- Following safety practices
Certification
- DOT Certified
- CN Railroad Certified
Accomplishments
Accomplishments
- 10 Year Service Award
·Outstanding service contribution to the success of Cogent Communications. - Army Achievement Medal (2nd) 2011
· Recognized for boundless determination and professionalism directly resulting in the outstanding performance of the team. - Army Good Conduct Medal 4/2010-4/2013
· For exemplary behavior, efficiency, and fidelity in active Federal Military Service.
Timeline
Field Technician
Cogent Communications
04.2015 - 07.2026
Line Team Member
Thor Motorcoach
05.2014 - 10.2014
Radar Operator and Maintainer
United States Army
04.2010 - 09.2013
Trine University
Bachelor of Science from Business Administration
ITT Technical Institute
Associate of Applied Science Degree from Electrical Engineering Technology
Southwestern Michigan College
Some College (No Degree)
Brandywine High School
Earned High School Diploma