Susan Gomez
North Las Vegas,NV
Summary
Dedicated professional with proven performance in management, leadership, communication, computer skills, and excellent time management. Frequently praised as hardworking by my peers and team. I can be relied upon to help your company achieve its goals. Aiming to leverage my abilities to successfully fill the vacancy, and I am ready to make an immediate contribution to your organization.
Overview
5
5
years of professional experience
Work History
Fitness Consultant
EOS Fitness
Las Vegas, NV
01.2024 - Current
- Drafted program policies and procedures with client input to maintain safety and prevent conflict.
- Supported individual journeys with one-on-one instruction to supplement group lessons for participants needing extra guidance.
- Utilized data analysis tools to track client progress, adjust workout plans as needed, and demonstrate tangible results from their efforts.
- Contributed to an inclusive gym atmosphere by accommodating diverse client needs in program design.
Kennel Supervisor
Petland
Las Vegas, NV
05.2023 - 12.2023
- Supervised daily activities of staff members, ensuring adherence to established policies and procedures for animal care.
- Reduced animal stress levels by maintaining a clean, safe, and comfortable environment in the kennel.
- Oversaw inventory management tasks, ensuring adequate supplies were available at all times while minimizing waste.
- Ensured proper feeding and medication administration for all animals under supervision, resulting in optimal health conditions.
Return Processing Associate
Amazon
Las Vegas, NV
08.2020 - 12.2023
- Liaised with shipping department staff to coordinate the timely receipt of returned items for swift processing and resolution.
- Served as a reliable point of contact for customers seeking updates on the status of their return, ensuring timely communication of all relevant information.
- Contributed to the development of more effective return policies, leading to reduced product loss and increased customer satisfaction rates.
- Exercised strong attention to detail when evaluating returned merchandise for signs of wear or damage per company standards.
Assistant Manager
Fanzz
Las Vegas, NV
09.2020 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate - Criminal Justice
College of Southern Nevada
Las Vegas, NV05.2019
High School Diploma -
Eldorado High School
Las Vegas, NV05.2017
Skills
- Motivation and encouragement
- Stress reduction techniques
- Functional movement assessment
- Supplement recommendations
- Bilingual
- Animal care
- Medical office experience
- Phone etiquette
- Nutrition
- Veterinary terminology
- Time management
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Fitness Consultant
EOS Fitness
01.2024 - Current
Kennel Supervisor
Petland
05.2023 - 12.2023
Assistant Manager
Fanzz
09.2020 - 05.2023
Return Processing Associate
Amazon
08.2020 - 12.2023
Associate - Criminal Justice
College of Southern Nevada
High School Diploma -
Eldorado High School