Susan Grad
Minot,ND
Summary
Detail-oriented Inventory Specialist with proven skills in stock auditing and discrepancy resolution. Committed to maintaining accurate inventory records while enhancing customer relationship management.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Inventory Specialist
Beans Cafe
Anchorage, Alaska
02.2021 - 03.2026
- Managed inventory levels to ensure product availability at Beans Cafe.
- Monitored stock levels to ensure availability of products.
- Conducted stock audits regularly to ensure accuracy of inventory records.
- Maintained accurate and up-to-date inventory records.
- Participated in physical inventory counts to keep information accurate and current.
- Investigated discrepancies in inventory records to identify sources of errors. between physical count and computer records.
- Developed tracking processes for inventory discrepancies, improving resolution efficiency.
- Trained new staff on proper inventory handling and management procedures.
- Assisted in creating weekly inventory reports for management review.
- Coordinated inventory management processes, including stocking and ordering products.
- Monitored expiration dates to reduce waste and ensure product freshness.
- Utilized barcode scanners to quickly update inventories in the system.
- Entered inventory data into the system to maintain updated status reports. into system to update status reports.
- Inspected incoming materials for damage.
- Ensured proper storage conditions for all items in the warehouse.
- Oversaw the receipt of incoming materials and confirmed their accuracy.
Waitress/Cashier
Gwenies Restaurant
Anchorage, Alaska
04.2005 - 06.2020
- Provided excellent customer service in a fast-paced dining environment.
- Handled cash transactions and processed payments efficiently.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Managed multiple tables while ensuring timely food and drink delivery.
- Resolved guest complaints promptly to enhance overall dining experience.
- Collaborated with kitchen staff to ensure accurate order preparation.
- Cleared dirty dishes from tables during peak hours to maintain a clean dining environment.
- Trained new staff on restaurant procedures and customer service standards.
- Developed positive relationships with regular customers through friendly conversation.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
Sales Associate
Fred Meyer Jewelers
Anchorage, Alaska
02.1998 - 05.2004
- Assisted customers in selecting jewelry and gift items.
- Greeted customers and provided exceptional customer service.
- Provided product knowledge to enhance customer shopping experience.
- Handled customer inquiries and resolved issues promptly.
- Processed customer transactions using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained inventory accuracy through regular stock checks.
- Refilled shelves to maintain adequate inventory levels.
- Collaborated with team members to create attractive displays.
- Educated customers on jewelry care and maintenance practices.
- Trained new associates on store policies and procedures.
- Attended weekly team meetings to review performance goals and objectives.
- Answered incoming telephone calls to provide store, products and services information.
Education
High School Diploma -
Sandpoint High School
Sandpoint, ID05-1995
Skills
- Inventory management
- Inventory data management
- Stock auditing
- Inventory discrepancy management
- Barcode scanning
- Supplier collaboration
- Staff training
Certification
- Pre-Commis Chef World Chefs Academy 8/26/21
- Microsoft Office Training Workshop Northern Industrial Training,LLC 3/24/23
- Forklift Training Class 1,4 and 5 Forklifts All Pro 8/20/24
References
- Fred Meyer Jewelers David Rocker 907-529-1481
- Gwennies Restaurant Ron Eagley 907-243-2090
- Beans Cafe Cassie Lingle 907-671-1399
Timeline
Inventory Specialist
Beans Cafe
02.2021 - 03.2026
Waitress/Cashier
Gwenies Restaurant
04.2005 - 06.2020
Sales Associate
Fred Meyer Jewelers
02.1998 - 05.2004
High School Diploma -
Sandpoint High School