Susan Groff
Denver,PA
Summary
Compassionate caregiver with strong attention to detail. Experienced in multitasking and patient assistance. Committed to maintaining high standards of quality and safety in all tasks. Caring for colleagues, patients and/or residents with a wholistic approach and helping them live out life to its fullest.
Overview
1
1
Certification
8
8
years of professional experience
Work History
PRN/Packer/Cake Decorator
Pellman Foods Inc.
New Holland, PA
05.2024 - Current
- Operated packaging machinery to ensure efficient product flow
- Inspected products for quality assurance before packing
- Maintained cleanliness and organization of packing area
- Collaborated with team members to meet production targets
- Packed products according to specifications and guidelines
- Assisted in training new employees on packing procedures
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Improved team collaboration through effective communication and coordination with coworkers.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
- Counted items to verify accuracy of orders.
- Loaded items onto conveyor belts and pallets.
- Loaded and unloaded items from production line.
- Packaged finished products for sale.
- Followed food safety standards when handling ingredients.
CNA Student
Mountain View Nursing Home
Aroda, VA
01.2024 - 05.2024
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient care areas to promote safety.
- Documented patient progress accurately in electronic health records systems.
- Provided emotional support to residents, fostering a compassionate environment.
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Improved patient comfort by providing compassionate and empathetic care.
- Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
- Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
- Implemented effective time management strategies while completing assigned tasks efficiently during clinical rotations.
- Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
- Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.
- Practiced proper infection control measures to prevent cross-contamination between patients and staff members.
- Monitored vital signs regularly, reporting any abnormal findings promptly to nursing staff for timely interventions.
- Consistently followed HIPAA guidelines when handling sensitive patient information, safeguarding confidentiality rights.
- Provided accurate documentation of patient information, contributing to efficient care coordination.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Helped patients complete range of motion exercises to prevent loss of function during care.
PRN/Packer/Cake Decorator
Pellman Foods Inc.
New Holland, PA
06.2023 - 01.2024
- Reported inventory levels to support stock management
- Implemented improvements in packing processes for efficiency
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.
- Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
- Cleaned and maintained production area and equipment.
- Sorted and stacked finished items.
- Re-packaged damaged or incorrectly packaged items.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Maintained clean and organized work area, ensuring compliance with health and safety standards.
- Maintained cleanliness and organization of packing area
- Loaded items onto conveyor belts and pallets.
- Loaded and unloaded items from production line.
- Packaged finished products for sale.
- Followed food safety standards when handling ingredients.
PRN/Packer/Cake Decorator
Pellman Foods Inc.
New Holland, PA
11.2021 - 04.2023
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Streamlined packing area for better workflow, leading to smoother packing process.
- Sealed containers and packages with glue, tape or other materials.
- Labeled containers, container tags or products.
- Maintained cleanliness and organization of workstations, adhering to food safety standards.
- Assisted in training new employees on packing procedures
- Maintained a clean and organized work environment, promoting safety and productivity.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Improved team collaboration through effective communication and coordination with coworkers.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Cleaned and maintained production area and equipment.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Loaded items onto conveyor belts and pallets.
- Loaded and unloaded items from production line.
- Maintained cleanliness and organization of packing area
- Followed food safety standards when handling ingredients.
Caregiver, Special Needs
Helping Hands and Hearts
Myerstown, PA
08.2022 - 02.2023
- Provided individualized care plans tailored to each client's unique needs and preferences.
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Collaborated with multidisciplinary teams to ensure comprehensive support for special needs individuals.
- Trained and mentored new caregivers on best practices and client care techniques.
- Implemented safety protocols to create a secure environment for clients and staff members.
- Developed engaging activities that fostered social interaction and skill development among clients.
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
- Increased client''s independence with consistent skill-building exercises and positive reinforcement.
- Encouraged overall wellness through engaging exercise routines tailored to each client''s abilities and interests.
- Enhanced mobility for individuals with physical disabilities through physical therapy exercises.
- Improved emotional well-being by providing compassionate and empathetic support during difficult times.
- Encouraged community integration through organization of inclusive outings and activities.
- Developed individualized care plans to meet specific needs of each client, fostering personalized care experience.
Secretary
Water N WireWorks
Bowmansville, PA
06.2021 - 11.2021
- Managed scheduling and appointment coordination for executives, ensuring efficient time management.
- Maintained accurate records and documentation for office operations, enhancing organizational efficiency.
- Oversaw inventory management of office supplies, ensuring timely procurement and cost-effectiveness.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
PRN/ Packer/ Cake Decorator
Pellman Foods Inc.
New Holland, PA
09.2018 - 06.2021
- Operated packaging machinery to ensure efficient product assembly and output quality.
- Coordinated workflow among team members to optimize packing processes and minimize delays.
- Inspected finished products for quality assurance, ensuring compliance with company standards.
- Maintained cleanliness and organization of work area to promote a safe working environment.
- Ensured cleanliness and organization of packing area, adhering to safety standards.
- Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Re-packaged damaged or incorrectly packaged items.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Maintained clean and organized work area, ensuring compliance with health and safety standards.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Loaded items onto conveyor belts and pallets.
- Loaded and unloaded items from production line.
- Followed food safety standards when handling ingredients.
Education
High School Diploma -
Penn Foster Career School
Scranton, PACertified Nursing Assistant - Nursing
Nurse Aide Education Program
08.2024
Skills
- Cake Icinger
- Cake Decorator
- Product packaging
- Food safety
- Communication skills
- Multitasking skills
- Eager to learn
- Compassionate
- Patient care
- Assisting in ADL's
Certification
- CNA - Certified Nurse Assistant
Timeline
PRN/Packer/Cake Decorator
Pellman Foods Inc.
05.2024 - Current
CNA Student
Mountain View Nursing Home
01.2024 - 05.2024
PRN/Packer/Cake Decorator
Pellman Foods Inc.
06.2023 - 01.2024
Caregiver, Special Needs
Helping Hands and Hearts
08.2022 - 02.2023
PRN/Packer/Cake Decorator
Pellman Foods Inc.
11.2021 - 04.2023
Secretary
Water N WireWorks
06.2021 - 11.2021
PRN/ Packer/ Cake Decorator
Pellman Foods Inc.
09.2018 - 06.2021
High School Diploma -
Penn Foster Career School
Certified Nursing Assistant - Nursing
Nurse Aide Education Program