Susan Grogan Gilchrist
Brookfield,CT
Summary
Results-driven financial management professional with extensive experience in invoicing and payment processing. Strong analytical skills ensure accuracy and integrity of financial records, contributing to informed decision-making. Proficient in industry-standard accounting software and reconciliation practices, enabling efficient financial operations and compliance. Committed to delivering high-quality results that support organizational goals and enhance overall financial performance.
Overview
2027
2027
years of professional experience
Work History
*Rotator Cuff Surgery Requiring
Physical Therapy
09.2025 - Current
Manager
SoDelicious Homemade Bakery
Kent, CT
12.2024 - 08.2025
- Supervised daily bakery operations to ensure product quality and adherence to food safety standards.
- Trained and mentored staff on customer service best practices.
Office/Accounting Manager
Wal-Mark Contracting Group
12-1900
05.2018 - 05.2023
- Managed busy construction office.
- Collaborated with project managers, building officials, and clients to oversee all facets of commercial construction projects.
- Achieved timely processing of accounts payable for subcontractors and vendors. Streamlined accounts receivable by efficiently billing clients, depositing checks, and accurately recording payments.
- Led onboarding of new employees and coordinated health insurance setup. Managed daily employee inquiries to enhance workplace communication and satisfaction.
- Coordinated scheduling and logistics for client, subcontractor, and vendor meetings to enhance collaboration.
- Employed construction software tools, such as Viewpoint, Prolog, Excel, and PowerPoint, SAP, Concur to streamline project documentation and reporting.
Owner/Buyer
JJ Grogan's Boutique
Kent, CT
01.2011 - 01.2016
- Built a strong brand of eclectic and stylish men's and women's clothing and home goods, from conception through several years of execution.
- Amassed a large, loyal fan base in Kent and surrounding towns by offering unique products and providing excellent customer service.
- Hired, managed and mentored several employees.
- Boosted sales through social media campaigns and online advertising.
- Maintained financial records, reporting and billpay using Quickbooks.
Project Coordinator
Schimenti Construction
Ridgefield, CT
2006 - 2011
- Reviewed subcontractor billings to verify accuracy. Processed payments to ensure timely compensation. Collected insurance certificates and warranties for compliance.
- Processed vendor bills and payments for accounts payable. Assisted employees with expense account submissions. Supported timely payment processing to maintain vendor relationships.
- Utilized construction software, including Sage Timberline, Prolog, and Expedition, to optimize project management processes.
- Coordinated project timelines by ensuring consistent communication of expectations and progress to subcontractors.
- Compiled and organized closeout documentation for clients to facilitate project completion, encompassing critical paperwork including warranties, lien releases, construction permits, and architect-stamped as-built plans.
- Compiled and presented comprehensive reports to facilitate alignment among owners, project managers, and superintendents during weekly construction meetings.
Education
Education AA - English
Elizabeth Seton College
Skills
- AP and AR management
- Bookkeeping
- Financial reporting
- Bank reconciliation
- Account reconciliation
- Audits
- Invoicing
- Payment collection
Timeline
*Rotator Cuff Surgery Requiring
Physical Therapy
09.2025 - Current
Manager
SoDelicious Homemade Bakery
12.2024 - 08.2025
Office/Accounting Manager
Wal-Mark Contracting Group
05.2018 - 05.2023
Owner/Buyer
JJ Grogan's Boutique
01.2011 - 01.2016
Project Coordinator
Schimenti Construction
2006 - 2011
Education AA - English
Elizabeth Seton College