Susan Gutierrez
La Puente,CA
Summary
Tenacious Housing Specialist with three years of experience working with Section 8. Dedicated to finding options quickly and assisting clients in every step of the rehousing process. Successful at reviewing applications and guiding client through the lease up process.
Overview
15
15
years of professional experience
Work History
Housing Specialist Section 8
Pacific Clinics
05.2021 - Current
- Identified and recruited landlords and brokers to provide suitable and affordable units to meet clients' needs.
- Explained rental and housing regulations to clients and helped each discover best options for housing.
- Oversaw housing plans for over 40 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Transported and assisted client’s in obtaining necessary documentation (i.e. driver license, social security card, income verification etc.)
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Contributed to team success by actively participating in staff meetings and sharing best practices with colleagues.
- Coordinated eviction prevention efforts by mediating disputes between landlords and tenants, ultimately preserving stable housing situations for at-risk individuals.
- Helped clients find permanent or temporary housing.
Nutrition Services Assistant
W.C. Unified School District
01.2018 - 05.2021
- Serve students and staff according to established procedures
- Evaluated and revised menus to incorporate variety and meet evolving needs and preferences
- Assisted with preparation and serving of food in line with established nutrition guidelines
- Developed nutrition-related policies and procedures to facilitate compliance with regulatory standards
Field Supervisor
U.S. Census Bureau
01.2010 - 01.2020
- Hand out daily objectives/monitor performance on the field
- Track caseloads/Hours worked/Field Logistics.
- Evaluated performance and progress, and made proactive adjustments
- Investigated issues and developed effective solutions
Home Director
Victory Outreach ELA
01.2014 - 01.2016
- Coordinate/Create/maintain program schedule and budget
- Collaborate with local court, DPSS on behalf of residents
- Tracks and maintained inventory of food, and household supplies
- Create positive atmosphere for residents to thrive and heal from drug/physical abuse.
- Conducted community workshops to promote different programs and educate public on available services
Education
N/a - General Studies
Citrus High School
Fontana, CASkills
- Case Management
- Meets Program Requirements
- Referrals and Networking
- Mediation with Client and landlords
Timeline
Housing Specialist Section 8
Pacific Clinics
05.2021 - Current
Nutrition Services Assistant
W.C. Unified School District
01.2018 - 05.2021
Home Director
Victory Outreach ELA
01.2014 - 01.2016
Field Supervisor
U.S. Census Bureau
01.2010 - 01.2020
N/a - General Studies
Citrus High School