Susan Hammer
Clifton Park,New York
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Advanced Contracts Professional
Fluor Marine Propulsion
West Milton, NY
02.2022 - 08.2022
- Reviewed variety of complex technical requests, created solicitations, negotiated bids and placed purchase orders.
- Provided support to Construction & Services and Architect & Engineering services by creating lines of communication between technical organization and local suppliers.
- Maintained and updated multiple logs for status of various projects.
- Experienced with data analysis and compilations, extensive file documentation and organization.
- Attained DOE L Clearance.
Non-Instructional Substitute
Shenendehowa School District
Clifton Park, NY
11.2021 - 02.2022
- On-call school monitor for multiple buildings.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Completed photocopy requests, created and assembled booklets, book bindings, and laminations.
- Maintained functionality and processed requests of three copiers, and fax machines while updating inventory of supply room.
- Documented absences, arrival and dismissal of students, and kept up communication within staff department.
New York Title Specialist
Insurance Auto Auctions Corporation
Schenectady, New York
09.2019 - 10.2021
- Verified and analyzed title issues, odometer readings and VIN numbers to finalize salvage titles and prepare vehicles for auction.
- Communicated with customers to resolve common title issues.
- Cross trained in various clerical duties including sorting, logging and mailing of documents to all of company branches.
- Prepared daily excel spreadsheets with tracking information of all processed titles for management.
- Maintained 95% accuracy rate for quality assurance.
Non-Instructional Substitute
Shenendehowa School District
Clifton Park, NY
11.2018 - 07.2019
- On call school monitor for Elementary, Middle and High School levels.
- Supervised students in cafeteria, indoor/outdoor recess, study hall and corridors while promoting and supporting safe learning environments.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Personal Injury Protection Litigation Specialist
National General Insurance Company
Winston-Salem, North Carolina
06.2013 - 08.2018
- Performed duties while in remote position.
- Analyzed and evaluated Litigation and Arbitration matters for New York PIP department.
- Worked with claims handlers and legal counsel toward achieving most expeditious and cost-efficient resolution possible.
- Provided timely and effective communication to all customers regarding claims status.
Education
B.A. - Public Justice, Forensic Science
State University of New York, College At Oswego
05.1988
A.A - Humanities and Social Science
Schenectady County Community College
05.1986
Skills
- Excellent Communication
- Analytical and Critical Thinking
- Multitasking Abilities
- Attention to Detail
- Teamwork and Collaboration
- MS Office
- Flexible and Adaptable
- Data Entry
- Clerical Support
- Medical Terminology
Saratoga County Animal Shelter
Read to cats to encourage socialization and increase their chances for adoption.
Donate food, towels and other supplies according to the Shelter's needs.
Saint Michael’s College Field Hockey Booster Club
Supported team by coordinating tailgate gatherings and senior banquets. Set up post game food stations and meals for the players, coaches and families. Provide email communications regarding travel accomodations, allergy concerns team families.
Shenendehowa Wrestling Booster Club
Assist with the setting up and taking down of concession stand for wrestling tournaments. Responsible for prepping and making breakfast sandwiches. Monitor inventory and sell various products to support the booster club. Handle money provide correct change.
Timeline
Advanced Contracts Professional
Fluor Marine Propulsion
02.2022 - 08.2022
Non-Instructional Substitute
Shenendehowa School District
11.2021 - 02.2022
New York Title Specialist
Insurance Auto Auctions Corporation
09.2019 - 10.2021
Non-Instructional Substitute
Shenendehowa School District
11.2018 - 07.2019
Personal Injury Protection Litigation Specialist
National General Insurance Company
06.2013 - 08.2018
B.A. - Public Justice, Forensic Science
State University of New York, College At Oswego
A.A - Humanities and Social Science
Schenectady County Community College