Susan Hartman
Arcade,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
38
38
years of professional experience
Work History
Substitute Teacher's Aide
Pioneer School District
01.2006 - 11.2006
- Assisted students with personal hygiene needs such as hand washing and toileting.
- Maintained smooth classroom operations by assisting teachers with any administrative, instructional or student support need.
- Promoted student progress by assisting with assignments and special projects.
- Helped prepare classrooms by setting up activity stations, writing on bulletin boards and distributing materials.
- Adapted curricular and lesson plans to specific abilities and interests of each child through personalized attention and small group instruction.
- Collaborated with colleagues to develop innovative approaches to teaching.
Cafeteria Cashier
Pioneer School District
09.1998 - 06.2000
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
Homemaker
Home
11.2006 - Current
Machine Operator
Robinson Knife
01.1988 - 04.1991
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Fast Food Worker
McDonald's
01.1986 - 06.1986
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Promptly resolved customer complaints, escalating major issues to supervisor.
Education
High School Diploma -
Thompson High School
Scranton06.2004
Skills
- Customer Service
- Communication
- Computer & phone efficiency
- Time Management
- Team work
- Problem solving
Timeline
Homemaker
Home
11.2006 - Current
Substitute Teacher's Aide
Pioneer School District
01.2006 - 11.2006
Cafeteria Cashier
Pioneer School District
09.1998 - 06.2000
Machine Operator
Robinson Knife
01.1988 - 04.1991
Fast Food Worker
McDonald's
01.1986 - 06.1986
High School Diploma -
Thompson High School
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