Susan Hasiotis
Madison
Summary
Results-driven professional with a strong background in sales operations and team leadership. Skilled in training, mentoring, and motivating sales teams to achieve and surpass goals. Committed to enhancing customer satisfaction through exceptional service and effective relationship management.
Upbeat Sales Manager recognized for exceptional relationship-building skills from infants to great-grandparents. Focused on exceeding sales targets and enhancing customer satisfaction through strategic coaching and dedicated client engagement.
Overview
3
3
years of professional experience
Work History
Sales Manager
Carter’s
Clinton, CT
09.2022 - 10.2025
- Trained and mentored team members to improve product knowledge and sales techniques
- Established strong relationships with key accounts, driving customer loyalty and repeat business.
- Monitored store performance metrics, ensuring adherence to company standards and goals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Education
Bachelor of Arts - History
Sacred Heart University
Fairfield, CT05.2004
Skills
- Relationship building from infant to great-grandparent
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Change management
- Client relationship management
- Positive and upbeat
- Sales operation
- POS
Timeline
Sales Manager
Carter’s
09.2022 - 10.2025
Bachelor of Arts - History
Sacred Heart University