Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Hesse

Auburn,NY

Summary

Sympathetic personal care aide with several years of experience supporting patients with activities of daily living. Professional and clear communicator when instructing and assisting patients as well as when reporting information to healthcare team and supervisors.

Overview

27
27
years of professional experience

Work History

DSP

Mozaic
Auburn, NY
05.1998 - Current
  • Monitored health and well-being of clients and reported significant health changes.
  • Maintained detailed records of services performed on clients.
  • Assisted clients with maintaining good personal hygiene.
  • Recorded client status progress and challenges in logbooks and reports.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients get in and out of beds and wheelchairs.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Contributed to case reviews of client status and progress.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.

FOOD STAMP EXAMINER

Cayuga County
Auburn, NY
02.2006 - 05.2025
  • Evaluated eligibility for benefits based on analysis of case facts and application of applicable laws.
  • Adhered strictly to company standards when evaluating cases for payment authorization.
  • Participated in training sessions designed to keep abreast of industry developments.

Education

Associate of Arts - Early Childhood Education

Cayuga Community College
Auburn
06-1988

Skills

  • Client monitoring
  • Record keeping
  • Meal preparation
  • Personal hygiene assistance
  • Case evaluation
  • Regulatory compliance
  • Time management
  • Emotional support
  • Problem solving
  • Team collaboration
  • Attention to detail
  • Crisis intervention
  • Ability to lift
  • Cooking and meal preparation
  • Mental health understanding
  • Relationship building
  • Companionship services

Timeline

FOOD STAMP EXAMINER

Cayuga County
02.2006 - 05.2025

DSP

Mozaic
05.1998 - Current

Associate of Arts - Early Childhood Education

Cayuga Community College

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