Summary
Overview
Work History
Education
Skills
Accomplishments
2013 Employee of the Year at Somerset Rehab and Living
Timeline
Generic

Susan Hovey

Summary

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Overview

12
12
years of professional experience

Work History

Travel CNA

Career Staffing Unlimited
10.2021 - Current
  • Enhanced patient experience by providing compassionate and attentive care during travel assignments.
  • Assisted in maintaining a safe and comfortable environment for patients, resulting in positive feedback from both patients and staff.
  • Collaborated with healthcare teams to ensure seamless continuity of care during patient transfers between facilities.
  • Provided high-quality nursing care to diverse patient populations, adapting to the unique needs of each assignment.
  • Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.
  • Contributed to improved patient outcomes by closely monitoring vital signs and promptly reporting any concerns to appropriate medical professionals.
  • Streamlined communication between healthcare team members by serving as a liaison for the exchange of vital patient information.
  • Exceeded performance expectations by consistently receiving praise from supervisors for adaptability and dedication to exceptional patient care during travel assignments.
  • Reduced risk of complications through diligent assessment of patients'' physical conditions and prompt intervention when needed.
  • Promoted overall wellbeing by assisting patients with daily living activities such as bathing, grooming, dressing, feeding, and mobility support.
  • Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
  • Served as a mentor to new CNAs during their orientation period, providing guidance on facility policies and best practices for patient care.
  • Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Supported needs of [Number]+ residents under long-term care.

CNA

Assistance Plus
01.2014 - 03.2015

I took the job with Assistance Plus to take care of my dad who had late stages of Alzheimer's. In this setting I did all the ADLs from bathing to feeding to house cleaning in constant contact with hospice.

CNA

Somerset Rehabilitation And Living Center
01.2012 - 03.2014
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Documented patient information and care activities in electronic health record.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Supported needs of [Number]+ residents under long-term care.

Education

BLS

American Health
12.2023

Certificate - CNA

Skowhegan Higher Education
Skowhegan ME
01.2012

High School Diploma -

Carrabec High School
North Anson, ME
06.1986

Skills

  • Patient Advocacy
  • Vital Signs Monitoring
  • Decision Making
  • Professionalism
  • Patient Assessment
  • Teamwork Abilities
  • Compassionate Care
  • Medical Terminology
  • HIPAA Compliance
  • Patient Care
  • Organizational Skills
  • CPR Certification
  • Attention to Detail
  • Problem Solving
  • Emergency Response
  • Stress Management
  • Multitasking Abilities
  • Physical Stamina
  • Infection Control
  • Conflict Resolution
  • Condition Monitoring
  • Observing Responses
  • Critical Thinking
  • Patient Relations
  • Quality Assurance
  • Conducting Intakes
  • Electronic Charting
  • Mobility Assistance
  • Documenting Behaviors
  • Direct Patient Care
  • Patient Lifting
  • Patient-Focused Care
  • Care Plan Implementation
  • Recording Vital Signs
  • Adaptable
  • Responding to Emergencies
  • Quality Assurance Controls
  • Reliable Team Player
  • Valid [State] Driver's License

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

2013 Employee of the Year at Somerset Rehab and Living

While working at Somerset Rehab and Living I was employee of the month and then later that was presented with the award employee of the year.

Timeline

Travel CNA

Career Staffing Unlimited
10.2021 - Current

CNA

Assistance Plus
01.2014 - 03.2015

CNA

Somerset Rehabilitation And Living Center
01.2012 - 03.2014

BLS

American Health

Certificate - CNA

Skowhegan Higher Education

High School Diploma -

Carrabec High School
Susan Hovey