2013 Employee of the Year at Somerset Rehab and Living
Timeline
Susan Hovey
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
12
12
years of professional experience
Work History
Travel CNA
Career Staffing Unlimited
10.2021 - Current
Enhanced patient experience by providing compassionate and attentive care during travel assignments.
Assisted in maintaining a safe and comfortable environment for patients, resulting in positive feedback from both patients and staff.
Collaborated with healthcare teams to ensure seamless continuity of care during patient transfers between facilities.
Provided high-quality nursing care to diverse patient populations, adapting to the unique needs of each assignment.
Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.
Contributed to improved patient outcomes by closely monitoring vital signs and promptly reporting any concerns to appropriate medical professionals.
Streamlined communication between healthcare team members by serving as a liaison for the exchange of vital patient information.
Exceeded performance expectations by consistently receiving praise from supervisors for adaptability and dedication to exceptional patient care during travel assignments.
Reduced risk of complications through diligent assessment of patients'' physical conditions and prompt intervention when needed.
Promoted overall wellbeing by assisting patients with daily living activities such as bathing, grooming, dressing, feeding, and mobility support.
Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
Served as a mentor to new CNAs during their orientation period, providing guidance on facility policies and best practices for patient care.
Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Documented patient information and care activities in electronic health record.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Facilitated personal hygiene management, feeding and ambulation.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Helped patients complete range of motion exercises to prevent loss of function during care.
Upheld infection control and prevention policies across different patient-facing areas.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Supported needs of [Number]+ residents under long-term care.
CNA
Assistance Plus
01.2014 - 03.2015
I took the job with Assistance Plus to take care of my dad who had late stages of Alzheimer's. In this setting I did all the ADLs from bathing to feeding to house cleaning in constant contact with hospice.
CNA
Somerset Rehabilitation And Living Center
01.2012 - 03.2014
Enhanced patient satisfaction by providing compassionate and attentive care.
Reduced patient stress levels through effective communication and active listening skills.
Assisted patients with daily living activities, promoting independence and dignity.
Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Facilitated personal hygiene management, feeding and ambulation.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Documented patient information and care activities in electronic health record.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Helped patients complete range of motion exercises to prevent loss of function during care.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Upheld infection control and prevention policies across different patient-facing areas.
Supported needs of [Number]+ residents under long-term care.
Education
BLS
American Health
12.2023
Certificate - CNA
Skowhegan Higher Education
Skowhegan ME
01.2012
High School Diploma -
Carrabec High School
North Anson, ME
06.1986
Skills
Patient Advocacy
Vital Signs Monitoring
Decision Making
Professionalism
Patient Assessment
Teamwork Abilities
Compassionate Care
Medical Terminology
HIPAA Compliance
Patient Care
Organizational Skills
CPR Certification
Attention to Detail
Problem Solving
Emergency Response
Stress Management
Multitasking Abilities
Physical Stamina
Infection Control
Conflict Resolution
Condition Monitoring
Observing Responses
Critical Thinking
Patient Relations
Quality Assurance
Conducting Intakes
Electronic Charting
Mobility Assistance
Documenting Behaviors
Direct Patient Care
Patient Lifting
Patient-Focused Care
Care Plan Implementation
Recording Vital Signs
Adaptable
Responding to Emergencies
Quality Assurance Controls
Reliable Team Player
Valid [State] Driver's License
Accomplishments
Achieved [Result] through effectively helping with [Task].
Documented and resolved [Issue] which led to [Results].
Achieved [Result] by completing [Task] with accuracy and efficiency.
2013 Employee of the Year at Somerset Rehab and Living
While working at Somerset Rehab and Living I was employee of the month and then later that was presented with the award employee of the year.